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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 447 reviews

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  • Service

    Rating 4.1 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 447 reviews
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the air conditioner very well. However one of the staff stated the air conditioner had uv lights to clean the air, however that is incorrect information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service great my mom is in her 80's and they wre very understanding and had patience and explained everything to her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cheap, but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came early, was very pleasant and knowledgeable, cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice helpful and did a very good job installing my ac ., we were very please with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work, excellent Geek Squad is my go to guys for help. I would and have recommended them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in installing with this with my new air conditioner. Swift and smooth service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were great the timing was great and the installation was great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air-conditioning installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in no time flat. They were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very efficient, helpful and professional. Addressed all my concerns. Made sure product was working properly. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed my a/c was quick , friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job, thorough, professional, helpful. Will use for all install needs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad Best Buy still offers this Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I purchased this. No way I could have installed the new a/c unit or removed the old a/c.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a "non-standard" install in so far it was installed in the wall and not a window. The guys knew just how to do it and came prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Class operation all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the installation by the tech's were first rate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cs4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and setup went very smoothly, excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and setup went very smoothly, excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew arrived on schedule and were very efficient with the installation. Clean up good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good excellent service product and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good profesional installation very happy thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free delivery and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Was kept up-to-date with delivery info and contacted by phone with ETA.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install didn't happen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't happen. I purchased the air conditioner with the install, and the understanding was that they would be coordinated by Best Buy. I was informed that the air conditioner would be delivered on a Friday and the install would be on that day. The installers arrived late, and then installed the wrong air conditioner. I thankfully checked and caught them on the way out. When they removed the wrong one, they informed me they didn't have my new one. Without any more information, they simply just left. When it was delivered later that day, I had to find a neighbor to help me carry it upstairs. And then had to install it myself.

    No, I would not recommend this to a friend