Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 447 reviews
(447 customer reviews)Rating by feature
- Service4.1
Rating 4.1 out of 5 stars
- Professionalism4.2
Rating 4.2 out of 5 stars
- Expertise4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance and installation speed of the Window Air Conditioner Install (Less than 12,000 BTUs). Many appreciate the quick installation process. Users also find the noise level acceptable and the power of the unit to be sufficient for their needs.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
NOT INSTALLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT INSTALLED YET ! ! ! ! First scheduled install date missed was my fault, did realize I needed provide the bracket. Next install date is 08/02/22..
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 1 out of 5 stars
GES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did not know what they doing. I am having the same problems I had before with the installation. Now I have to call Best Buy again to get it fixed.
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
No, I would not recommend this to a friendRated 1 out of 5 stars
They didn’t do the job..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot trouble for installation... they came like 3 times and they didnt do the job ...finally I had to pay out of my pocket to installed it ..
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
No, I would not recommend this to a friendRated 1 out of 5 stars
Air conditioners wall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not done yet and thought all part and my remote control garbage bad people..if you don’t sent different come do done they job . I will report ...........! Thanks
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible AC, didn’t even have it for a year and it broke down. Geek squad is giving me the run around about returning the item
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
No, I would not recommend this to a friendRated 1 out of 5 stars
Title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most incapable and unprofessional people I’ve ever dealt with
No, I would not recommend this to a friendRated 1 out of 5 stars
Come and install my air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need someone to install my air conditioner. Send someone
I would recommend this to a friendRated 1 out of 5 stars
The young man was great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He came in put the air conditioner in and the end.
I would recommend this to a friendRated 1 out of 5 stars
All wrong information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They cheated me because they are not coming to fix the ac iam one of members total tex but
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Was not able to install
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Vendor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not want to take the time to install my AC.
No, I would not recommend this to a friendRated 1 out of 5 stars
Istallation rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a rip off... It was not needed as the installation was simple.
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
No, I would not recommend this to a friendRated 1 out of 5 stars
Never happened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had to cancel the delivery and was stil charged for instillation i want my money back
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it reinstalled cause it stuck out of the wall four inches and was only hooked on one side
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and communication was horrible. Won’t use them again.
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
No, I would not recommend this to a friendRated 1 out of 5 stars
They did not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They left it and I paid fees I paid my superintendent to install it
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Barb – I apologize that your service wasn’t successfully completed. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to see if we can get your install fee refunded.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Super fast and easy installation!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This AC installation was super easy to set up over the phone, the appointment was scheduled within a day, and everything was installed quickly within 30 minutes! Super happy and no one in my family had to jeopardize their bad backs :) Thank you so much Best Buy!!!
I would recommend this to a friend Rated 5 out of 5 stars
Above and Beyond
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were patient and thorough with explaining what I needed in order to place my unit in the window. I recommend their teamwork and handiwork for all future installations.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wall unit air conditioner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time..prompt..cleaned up after job was complete
This review is from Window Air Conditioner Install (12,000 BTUs and Larger)
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation was great. technicians were prifessional and very knowledgeable. I'm very happy.
I would recommend this to a friend