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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1001 Showing 20,001-20,020 of 27,394 reviews
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by careful and professional crews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation services are awesome, no hassles faced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Line connected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and ready to use, so all set for ice cubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and quick. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Installers very nice and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usually good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were unfamiliar with the refrigerator I purchased. It required multiple appointments but I finally Have an installed fridge. I believe this was an exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, I was the first delivery. The changed out my refrigerator fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline installed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water line for our fridge works great. The installers did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and exceptional picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with it, I'm not an expert, but I can say it's one of the better pictures I've seen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery was unsatisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me 10 minutes notice they were arriving (had to cut my workout short), arrived 40 minutes later. They didn't remove the other fridge as was expected, planned, and prepared for. Spoke nothing but Spanish in my home (making me feel quite uncomfortable - alone as a single woman), and the paperwork they submitted was absolutely incorrect. Took another week and a half to get someone to return just to pick up the fridge they could've taken with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge works very well. It’s cooling perfectly and the water dispensing is working good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Service. Arrived on time and installed the equipment very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s delivery crew is top notch.on time courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend letting Best Buy install your refrigerator and connect the water lines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the water supply was flawless. Technician explained everything very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good garage refrigerator-

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refrigerator was drop off delivery. Door was broken on it but was replaced and installed within two days. Delivery guys were not very pleasant about installing (putting handles on frig).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Bestbuy! Their customer was at the highest level and delivery was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very respectful gentlemen who took care with our product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were professional and quick with the install and the haul away of my old frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and quickly identified the problem and fixed it within a few minutes.

    I would recommend this to a friend