Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27246 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and installation speed of the Refrigerator Install to Existing or No Water (Ready To Use). Many customers find the size and capacity suitable for their needs, and appreciate the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, concerns have been raised regarding the noise level and the absence of an ice maker, as well as reports of physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 27,246 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a great smaller fridge. It holds a lot more than you would think. While it is self defrosting, it does not make ice. This was not important to us as it is a backup to keep extra food. It suits our needs well. I would advise you to purchase the extended warranty from Best Buy. It covered the replacement of the original fridge that had some problems.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, excellent, wonderful love that it lets you know when the refrigerator door is open and not closed beutiful color and lots of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aide fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing the fridge! Professional, neat and clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time that we had BestBuy deliver and install a large appliance. We had them install a refrigerator we purchased from them. Scheduling was done on schedule. The two men who delivered and installed it did an excellent job getting getting it into a tight space and removed the old refrigerator. No problems, I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew was very nice and helpful. Adjusted height to level out and even adjusted one of our other appliances while here when he noticed it wasnt balanced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Absolutely recommend. Very lnowledgable service men and very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy needs to do a better job of coordinating the 3rd parties they use for installation. It took 3 appointments to have the right installers do the job. The first refrigerator delivered was damaged. When the second refrigerator was delivered, I told the installer the refrigerator needed to be pushed back more and he told me to “calm down.” Lone Star appliance did a great job modifying our cabinet so that the refrigerator would fit in the space.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, guys did a great job!! No complaints about the install.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Mooing Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator makes a mowing noise. It’s very annoying. When the tech guys came out,they tried to tell me it was just the compressor and nothing to worry about. I told them that a brand new refrigerator should not be making noises.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When installing our new refrigerator the installer found our existing waterline was very good and didn't need replacing. He then hooked up our old, long, braided line to the new refrigerator in a few moments. Hooking this thing up is not rocket science. You take out a few screws to get access to the connection, screw on the waterline. Test it for leaks and put the cover back on. A real no brainer. The installer did an excellent job in all phases of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it Ready to use easy installation, great product will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were excellent and had experience with this type of delivery. They quickly installed the ice makers to the water line and checked to ensure both ice maker were functioning correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water line connection

    Rated 5 out of 5 stars

    Perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men with Besy Buy did an absolute great job in installing our water line correctly. Everything works as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and quick. They were in and out under 30 mins and everything was perfect once they were done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a nice fridge tho

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to pay for this install they just bring it in but I paid anyways

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refrigerator install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew worked very quickly to install the new refrigerator and remove our old subzero.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Basic hookup of water to refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new refrigerator and got the basic hookup for the unit. The guys did a great job. Remember this is just a basic install so they won't install the shelving, etc. in the refrigerator. The refrigerator was very big so they had to take the front door off the hinges of the house and even the doors of the refrigerator. They did an awesome job on both. Everything went very well.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great help

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers went above and beyond, had an issue with the water line and they made sure we got our refrigerator installed same day. Thanks for the help!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, careful, and explained everything fully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well Done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a refrigerator from the Pacific Sales portion of Best Buy. I’ll be honest: We’d had a bad experience one before, and I was apprehensive. They did a great job this time: clean, efficient and professional. I would have them do future installations now.

    I would recommend this to a friend