Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1043 Showing 20,841-20,860 of 27,394 reviews
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from bestbuy , on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was probably their last install of the day. 7:00pm, but incredibly pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was efficient, friendly and they did a good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine until they scratched the door coming into the kitchen. Best Buy did step up to troubleshoot this issue. Thank You Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Lesson learned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillers didn't fully connect water to fridge. Water at fridge is now leaking and making noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love icemaker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put in new water line it works great l love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected in seconds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to connect the refrigerator to the existing water line in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very qualified installers, did an excellent job! Would def buy appliances from Best Buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so nice and kind. Everything comnected just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy with the installation service that I receive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defintely use this service.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service and the delivery was excellent. Wouldnt have it any other way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te people are really friendly and helpful. The people have a 5 star on my behalf!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and smooth installation with friendly people.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerate Sad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick and professional. I did have a counter top that was damaged when one of the guys was squeezing from behind the refrigerator. He was very apologatic for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent movers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movers were great, had to remove fridge doors to get inside the house. Professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional and quick with the installation as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CONNECTION

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO NEED TO REPLACE WATER LINE-WAS ABLE TO USE EXISTING CONNECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers didn't take long to install the item. they also answered all questions that i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the install team!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was so helpful! No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality customer service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's delivery service is very professional, dependable and delivers in a timely manner!

    I would recommend this to a friend