Customer Ratings & Reviews

Could have doe this task of getting the refrigerator delivered without you guys/

Good installation. Would have been five stars if the had leveled the doors so they would close better.

Knowledgeable, fast, friendly, etc people were on time even if I know they had plenty of more work. They took the time to make sure I was satisfied

The chest freezer functions as it should. This is the second unit as the first delivery had external and internal damages that Best Buy resolved by replacement.

Assembled with care. Made sure I had the manual and asked if I had questions several times.

Best Buy technicians are always fast and knowledgeable

Great communication in setting up and following the appointment time for installation. No issues.

Absolutely always get the installation and delivery from Best Buy. All liability on them and they come back to replace or fix anything that’s gone wrong. The doors on my fridge were a bit off alignment and they came back within two days to fix it up. 5 stars for sure

The store installation was very smooth, The two gentlemen were extremely careful removing the old refrigerator and bringing in the new...I have a low pendant light they went under, and didn't even hit the chain...amazing!!!!!!!!!!!!!!!!!!!!!! They explained much of what we would need to know and how to work it,

Team was professional and friendly. Did the job well and quick.

Refrigerator is great. Just curious about the noise when the refrigerator is opened, but goes away when the doors are closed.

Overall the exterior finish, appearance and counter size fits perfectly without protruding into the kitchen. Interior lighting is excellent and very spacious allowing very good viewing of contents. Bins are basic clear plastic without trim which makes cleaning quick and very easy. Dual ice maker is a plus for times when a pitcher of ice is needed. Very quiet running. It would be an improvement if the doors would close automatically by gravity rather than having to push them shut. Final summation, we are very pleased with this LG counter depth refrigerator!

Install was quick and my washer was up and running in no time.

Fantastic! The installation techs were quick, knowledgeable and wore masks. They very carefully brought the new refrigerator in without any damage or scratching anything. Quite a feat, as that refrigerator is large to get through the doorways successfully. Everything worked right away and I was thrilled to be back up and running after 3 weeks without one.

These guys were experts at what they do. I really appreciated the delivery and set up of my replacement freezer. Clean up was thoroughly done. The product itself is well made. Easily handles New Mexico green chile for the year. Plus what ever else is needed.

The installation was on point. The product was thoroughly checked for any imperfections and then properly installed. The technician went over the various controls and asked if I had any questions. The manual is easy to understand. We are very pleased with the overall process.

Two installation appointments were needed to get things right, as I needed the door reversed on the refrigerator to have it work properly in my kitchen. The original delivery men were rude, surly and in a hurry, leaving me no time to sweep the area where the older unit had been, They also refused to change the doors, necessitating a second appointment. However, the second pair of installers did what was needed and answered my questions. They were professional, had the tools needed and worked quickly - these men rated a 5 while the first pair would have earned a 0 or less.

Lots of space quiet only wish the control board was easier to read great value for the price Best Buy techs Andrew-Jordan & Justin Great job thanks!!

My experience with Best Buy was excellent Great product at a great price Very happy

Initially warm water cones through dispenser but then cold water. The freezer makes big noise after dispensing water, it is normal per GE. The freezer width is very small (8/9”), doesn’t have shelf over the bin. The door shelf is extremely small. The fridge section is specious, and good space on the shelves. The outside surface needs to be cleaned with solutions as it leaves finger prints which don’t go away. The booklet doesn’t give instructions how to set the temperature for fridge and freezer. My fridge stuff got frozen. Sent email to GE but haven’t replied. That’s not good☹️