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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1086 Showing 21,701-21,720 of 27,394 reviews
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team that came out was great. Very professional and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    performs as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important to have NEW installation parts with your new appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kitchen Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kitchen appliances I purchased were delivered and setup very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary items for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again -- happy tools were available and installation was very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer gave me a great tip. /very grateful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ahunk of junk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY01-806941224200 It needs a filter in the first week. When nuse the water spout it sprays on the floor needs to go in glass

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and helpful. Fridge came on time and with no scratches.

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage
    Best Buy Employee

    Rated 1 out of 5 stars

    Inspect your appliances top to bottom after thirdn

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My fridge got installed I was told my floor was unlevel and it turns out a few months later pulling out my fridge that they dented the back corner and messed up a foot then stuffed styrofoam under it to try to fix there damage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Basis water supply hose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and hose is flexible for storing excess line if not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installed this and so far so good........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no issues with the water after hook up. The fridge water works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and very friendly. answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for indoor plumbing great for connecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are GREAT!! Best delivery crew I have ever had, hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No water connection with new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the freezer i bought, there was no water connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned like they told us it would. Great Job Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible buying experience.!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying items as open box from Bestbuy was a horrible experience. A day before delivery they cancelled the order. No explanation. When I called the 1800 number and escalated they could not figure out what happened. Had theories. Inventory management within Bestbuy becomes customer problem when things go south. First attempt on delivery was horrendous. No one called. Ours was new house and still not occupied. We specifically were told that delivery drivers would call. They did not and rescheduled stating no one was home. After 3 weeks of churn 4 emails and several calls to the 1800 number, delivered and installed. All this for a best buy plus member.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get shark bite connectors with shut off. Very easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery for Refrigeratir was perfect!! Tip worthy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to connect and use. An option for any purchase.

    I would recommend this to a friend