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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 27,394 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection for refrigerator and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, polite, courteous and respectful. They were Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install, good guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough install upstairs. Job well done by the crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I needed was there super easy to read the instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hooking up my water. Would definitely use Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technician great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and knowledgable service tech - easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys Who came To Install the Fridge Were Friendly And They got It Done Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was implemented With out issues.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good appliance!! I recommend even the color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed a fridge, very fast, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. The install was quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on delivery, set up and hook up water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Awesome experience. Thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we ordered our Samsung frig we asked for the refrigerator to not include an icemaker - no water line connection in our garage. They indicated they would do that. It came with an icemaker and we asked the installer to remove it. They did (reluctantly), but now we have a large hole in the roof of the freezer section. We have contacted Best Buy and Samsung asking for the cover for that hole, but neither one has been any help to us. Other than that, we are pleased with the unit.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who brought my fridge were great and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New waterline was installed on the new refrigerator and seems to be just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully there were honest installers available and did the reasonable thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time knowledgeable fast great guys. no fears with professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers knew what they were doing and were very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and professional, adjusted all drawers and doors, even leveled quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation guy were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer guys were great , very friendly and helpful .. great service

    I would recommend this to a friend