Customer Ratings & Reviews

Installers were super nice!!!!!!!! Give them five thumbs up for being professional

Timely and very professional installation. Service men were respectful and very efficient.

installer were great - showed up on time, efficient and neat. The refrigerator had an issue but not on them. Best Buy send tech to fix and all good

Installers at its best!....Quick, courteous, precise & friendly. Appliance installers with professional management.

The doors on my new refrigerator, and my old one, had to be removed; in order to fit them through my back door. Despite that, the installation and removal went quickly. The service guys did a great job. They had called ahead of time, to let me know they were arriving soon. The whole process went smoothly.

Totally losing confidence in LG kitchen appliances we bought 18 months ago as we continue to have issues with the French door refrigerator. Already replaced it twice under the Best Buy membership for cooling and door alignment issues. Had to replace the craft ice maker on the 3rd unit and now have a new humming noise that has developed one month out of warranty that no one can fix anyway. LG support ( a robot, I think) has concluded the noise is normal. Other issues with the microwave and range also. My bottom line is this. LG is junk, expensive junk. Don’t buy LG.

Delivery crew put new unit in place, unwrapped it inside (making sure the shelves were clear of packaging coverage) and out; and plugged it in to make sure it worked. Very pleased with installation.

Installation was excellent. Juan T and Alfred S were great. They also answered any questions about the refrigerator.

Good product, but installation was awful. Had to install it twice. 2nd unit came damaged so they replaced one door with another and it's not lined up right. Also the crews were rude and lazy

My experience with Best Buy was very good. We wanted a bottom mount refrigerator to replace an older unit in our son’s condo. It fit perfectly and the delivery process was seamless.

Crew worked hard and did an amazing job of getting the large fridge into place. Disappointed they would not hook up water line. Make sure you have a connector on your water line. They will not install the connector. They will only do ready to screw in line attachment

Excellent service very satisfied customer. Would recommend

Excellent installation by knowledgeable capable and efficient delivery men. Couldn’t be more pleased or impressed with these workers.

Geek squad was fast and efficient with placing refrigerator and hooking up existing water line.

Fast and friendly service. Professional 2-man crew that installed the refrigerator quickly and removed the old one. Recommend having them install and set it up. Saves your back.

Great installation, they overcame all obstacles to get a refrigerator into a tight space without breaking anything, fast and professional! Very impressed.

The hookup went fine. Had the kit and the guys knew what to do to the water line that was from the old unit.

Everything is good. Loving it. Exactly what I want and need.

The team was careful bringing the fridge into the house and putting it in place in the kitchen. Their installation (including hook-up to water) was professional, quick, and well-done. They tested before leaving and all was just right.

This refrigerator is definitely bigger than my old refrigerator. Has lots more space for the refrigerator portion. I don't use the bottom portion too much so its nice to have more refrigerator top portion. The ice make is not silent but not unbearable to listen to. I like the different handles. Very happy with the refrigerator.