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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1142 Showing 22,821-22,840 of 27,394 reviews
  • Rated 5 out of 5 stars

    Easy hook up to water supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to hook up to water, ran line where cant be seen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They bent my door frame trying to get the refrigerator through. Once it was through and installed, there is a dent on the bottom drawer. We were told that we had to get the door frame repaired ourselves and then send their insurance company the bill. We have tried calling numerous places to get this repaired with no luck. Finally called the manufacturer and ordered the part from them. The biggest issue was that it took a few weeks to get through and the fact that we had to do all the aggravation and calling all over the place when they were the ones who broke the (brand new) door! It was extremely frustrating! Also, we still have the dent in the bottom of the new refrigerator and every time I call about it they give us the runaround! This refrigerator was almost $4,000! I’m frustrated because Best Buy should stand behind their product and haven’t done so!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase and would consider again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are all they advertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic ice maker hook up no leaks. Works as advertised.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy Delivery & Install/No Help From Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was awful. The installation person left the water hose loose and subsequently flooded our kitchen with water dripping into the basement. At the time we didn't know what was happening. We called Geek Squad right away and they couldn't send anyone until the following week. We hired and paid a plumber who fixed it the same day. Free delivery and don't mean anything when customers are treated this way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation of fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a professional install your appliances is always better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend this to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its working good ice comes out very refreshing its

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even gave us time to clean the floor under the old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. Done in 2 minutes. No mess at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yea it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just another part of water line needed. its a win win area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greart job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install group did good with everything. could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so professional, great guys, they did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and work was completed quickly. Friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the water supply line was very easy to install for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys installed but left dirty finger prints everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy install, very professional, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality Materials, I feel comfortable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work. They were very efficient. They got in and got out.

    I would recommend this to a friend