Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Perfect Garage Freezer- No Hassle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic garage freezer. Easy plug in installation. Follow the directions (so you know how to extend the cord), easy leveling. The easiest appliance I ever bought.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very please with the installation the installers were very professional and timely
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 4 out of 5 stars
Helpful service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and mostly helpful, though unable to align the fridge doors correctly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great y!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a complicated install due to the narrow entryways. The doors needed to be removed from both the outgoing and the incoming unit. The installers took great care to not damage anything. Great job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Insignia refrigerator install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men were nice and helpful and installed refrigerator nicely.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge looks good and works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first fridge delivered had some issues. I called and they delivered another one with no problem. This fridge is working fine and happy with product and service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys installed my refrigerator on melted snow/ muddy day and did their best to keep everything neat and tidy. Everything was perfectly done.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Nice fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great fits out kitchen Cons Fridge door has a hitch doesn’t open smooth It will try to close on you hard if not open all the way. Small children beware
No, I would not recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Great installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers sent out with our refrigerator were great. They pointed out a defect before bringing it into the house which saved me a bunch of money. They installed our frig without removing the door and the unit worked great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was excellent. Juan T and Alfred S were great. They also answered any questions about the refrigerator.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery time and date was as requested and we were notified that truck was near shortly before delivery. The delivery men were efficient, careful about doorways and walls, and after setting up fridge, removed all extraneous material. Their work was professional and knowledgeable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very Pleased !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Delivery was Excellent , They had to take the house door off, and did it with great success. The refrigerator is beautiful .. Thank You Best Buy Service. Robyn F.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great "Best Buy" Installers.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers at its best!....Quick, courteous, precise & friendly. Appliance installers with professional management.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick easy install
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional staff. Easy to work with. My install did not require any water hookups so was very quick.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My new Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Delivered on time and installation was a snap. The Refrigerator works like a champ. No problems or worries.
I would recommend this to a friend Rated 2 out of 5 stars
They broke my floorboard moving the fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In general install for my new fridge, they broke a piece of my floorboard getting it in or taking my old fridge out. I usually wouldn't want to leave a bad review but, they broke my floorboard. I've tried to leave a review saying what happened and tried chatting with someone online to see if there's anything you guys can do for me but I haven't received any responses yet.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Techs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both techs were professional and did exactly what needed to be done to complete installation
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional both men did very well I love my refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy and works great. No leaks from anywhere.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love the refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There wasn't much installation necessary, as we didn't care to have the ice maker connected. Seth did a good job of bringing in the refrigerator and making sure that it ran as it was supposed to.
I would recommend this to a friend