Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best delivery we've ever had!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery driver and his helper were awesome! They brought it up three flights of out door stairs, and installed it in the spot it needed to go, and turned it on, set the temp. and ever went over the setting with me. They were in and out in about 10 minutes. Highly recommend.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Water Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation for my handyman. No leaks so far!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
3 is a charm.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this refrigerator. The guys did an awesome job hooking it up and explaining how to get the best use out of it. Thank you for the personal help I received.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed it perfectly and showed us how to use it very worth the money. It is a bulky item and they got it in the house with no damage to the fridge or the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that delivered my refridgerator were very helpful and answered any questions clearly. We are very happy with this product and I would recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator at a great price it was on sale and arrived on time installed perfectly for my basement.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE 17.5 Cu. Ft. Top Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE 17.5 Cu. Ft. Top Freezer installed. No issues, excellent service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Expert Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed our refrigerator were very helpful and efficient. We buy almost all our electronic products from Best Buy and have them install everything. They are very good at what they do, and we really like their service.
I would recommend this to a friend Rated 5 out of 5 stars
a wonderful job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer arrived on time after calling us to tell us he was on his way. Installation and set up went without a problem and he took time to review several different items and how they worked with us as well as answering our questions before leaving.
I would recommend this to a friend- Cons mentioned:Door alignment, Noise level
Rated 1 out of 5 stars
No confidence in LG
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally losing confidence in LG kitchen appliances we bought 18 months ago as we continue to have issues with the French door refrigerator. Already replaced it twice under the Best Buy membership for cooling and door alignment issues. Had to replace the craft ice maker on the 3rd unit and now have a new humming noise that has developed one month out of warranty that no one can fix anyway. LG support ( a robot, I think) has concluded the noise is normal. Other issues with the microwave and range also. My bottom line is this. LG is junk, expensive junk. Don’t buy LG.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Respectful installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who delivered and installed our refrigerator were great. Once installed without any damage to my house or the fridge, they went over the features and how to operate the fridge. Very nice and answered all my extra questions. They also hooked up the ice maker water supply line and I have not had any issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Effecient Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentalman that connected the eefrogerator was professional, knowledgeable, and courteous enough to let me sweep the area under the fridge bedore putting the new one in.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Refrigerator replacement under warranty too long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was completed in a professional manner. Install team very polite and cleaned up after the install. The process to replace the refrigerator under warranty was long and drawn out. Geek Squad attempted to repair the refrigerator 4 or 5 times before they agreed to replace it.
No, I would not recommend this to a friend - Cons mentioned:Leveling
Rated 3 out of 5 stars
Installation Good but not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fine but refrigerator was not leveled while they were there with a dolly to lift it by easily getting to the leveling legs
No, I would not recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick and efficient installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew came promptly and on time. They also notified you approximately when they will get there. The installation was relatively do e quickly but they identified amy issues and workarounds.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Water Hookup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Install No leaks. Technician did a great job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The two young guys were awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time in over 7 years,that I have installers that actually performed their duties completely. Most of the installers that I have experienced recently, have always come up with excuses why the can't install my appliances. In the past, I have had to install my own appliances. These two guys deserve a raise.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Fast connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Successfully connected to my existing waterline. No leaks.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
fast delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quick fast installation but wish they spoke english better
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 5 out of 5 stars
Best buy dented my frudge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went well removed the old product and intalled the new hooked up the water and ice. However they dented the fredge so i had to call beatbuy and get refunded 15 percent do to a dent.
I would recommend this to a friend
