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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1164 Showing 23,261-23,280 of 27,394 reviews
  • Rated 5 out of 5 stars

    Fast and good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were verry nice fast and professional. Friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary and very useful in buying a refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician was very courteous and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I rate the existing water line connection!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Take time to explain to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Youll need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade your water line when you buy a new fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a new water hose with a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good water line for installation of new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service and warranty on products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worst wait ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a 5 star for professional service 0 for the wait and customer service leading up to it 7 weeks for install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went great! They were very professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better buy from Home Depot for free installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not expect professionalism from this service. You have to prepare towel and cover sheet etc otherwise they gonna damage your home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of time and hassle, definitely worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’ll never shop at Best Buy again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who install this refrigerator locked it to the floor even though it has wheels. When I tried to move it, it would not budge. I had to call and they had to come back out and unlock it so that I can actually clean underneath it and make use of the wheels. Also, the warranty that comes with these machines is worthless. When I realized this refrigerator was freezing in the back and letting food go bad in the front, I contacted Best Buy. They said call whirlpool. The kid came out and initially said the gauge he hooked up indicated the fridge was giving a bad reading. Then he got on the phone with someone and suddenly the thing is working perfectly. It’s all in my head. No support from Best Buy. No support from whirlpool. I will never shop at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what u need. I bought jos for my new LG fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge had a dent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge came with a dent on it otherwise it’s a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they quickly installed and they did a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tape. cassette. player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. tape. cassette. players. sounds a. little. tinny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from Best Buy is always of high quality

    I would recommend this to a friend