Customer Ratings & Reviews

The associates that delivered our fridge did an awesome job installing it. They were professional, knowledgeable, and helpful with questions. They installed the water kit and had our fridge up and running quickly.

The installation was quick, easy and efficient. They answered all of my questions and cleaned up after themselves.

The technicians were great, leveled my refrig but were not able to make make the doors flush, I called for another appointment, confirmed for 2/17/23 and Best Buy cancelled and did not tell me.

We needed this product for our new refrigerator installation. Jesus and Jesus did an excellent job with the installation. They were professional, friendly and efficient. Our refrigerator is set up and working perfectly.

The guys that delivered the refrigerator, moved it into position, and installed it....did an EXCELLENT job! Everything functions perfectly, and they were professional, curtious, and we could not be more pleased!

Very nice guys how installed my fridge provisional my tougher house.

This 7 cf freezer replaced a 17 cf freezer that died. We went smaller bc our family is grown and couldn’t see a large replacement for just two of us. After many reviews of all different brands $ sizes, we went for Best Buy’s own brand. The first freezer was dented badly on the top back corner. BB Customer Service was able to locate another and setup delivery/return for the following week. Delivery was as arranged and the new freezer setup and running quickly. Although it is not a frost free model and doesn’t have an interior light, the size and price were perfect for us.

It is a great product for the price. Very spacious

they are very professional and very nice people. they are patient and knowledgeable too. they move refrigerator very carefully to my house. they install the refrigerator and make sure anything running good.

Did a good job of removing door, bringing in fridge, carrying out old fridge, replacing door. No problems or hiccoughs.

The installation was great the workers came on time placed things where i asked told me about the stove mounts weather i should use it or not they came prepared with there own tools took away boxes and trash measured let me know how much space i had to work with

Delivered freezer in garage, removed all protective wrappings and plugged in after checking that all components were present. Gave me suggestions on settings and operations of the freezer and how it could be changed to a refrigerator if that was desired. Has worked flawlessly. Only difficulty is the seal is so good it is hard to open the door and need to use fingernail to lightly lift up the rubber seal to break the pull on the door by the pressure. Door then opens easily; certainly never need to worry about any air leaks to the interior to cause frost.

The hookup went fine. Had the kit and the guys knew what to do to the water line that was from the old unit.

Love this refrigerator fits perfectly in the small space with all the options of the larger units. The ice maker is located in the door which allows for more shelf space inside the refrigerator. It is very roomy and stylish. So far so good no water leek like reported in some of the reviews.alm

The installation technician were really awesome. They arrive just at 10. ( the window was 10 _ 12) and Everything was done in lest than 10 minutes

My new refrigerator was installed quickly, professionally, and without complication. The old unit was removed without incident and taken away. The installers were on time, polite, and professional. Perfect.

The team was professional and quick. They removed my old fridge and put the new one in 30 minutes. Get your appliances from Best Buy.

The delivery and Installation was flawless, The men were extremely professional, and very thorough explaining everything witch made it delightfully exceptional!!!!!

Delivery was not the best, they were not happy about going the extra mile about taking refrigerator doors off due to the fridge not fitting through the door. The ended up doing but declined to check the doors after setting it up. The doors were not even and I didn't notice so I had to call best buy and they sent some technicians to fix it. Easy fix and they were very friendly compare to the previous delivery crew.

we better insulting the other big box stores, especially Home Depot. This reason loan I prefer to buy my appliances at Best Buy over Home Depot.