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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27352 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 27,352 reviews
  • Rated 5 out of 5 stars

    So happy with my choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using my refrigerator for 1 week but so far I am absolutely loving it. I love the option of being able to open a separate or "front door" that I use for beverages without having to open the fridge and let the all of the cool air out. Important feature in Florida!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install but forgot the cherry on top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. My one concern is they took pictures and said they would start the exchange process on our refrigerator. However, after waiting a week I called and no exchange request was turned in. No huge, terrible thing but believe the follow through wasn't there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service/Installation Team was professional and fast. Took a star away because forgot to check the top freezer door could open. The top freezer door to was stuck due to a shelf piece. Was able to open it after a while but you could see damage from stuck shelf piece.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Kitchen Remodel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect model refrigerator for 2nd home remodel…..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything appears to be installed and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up and installation of my refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys on setting up and getting my new refrigerator going! The 2 installers arrived on time and had my refrigerator in my kitchen in short order, and they even had to remove the outside door to get it in. They hooked up the water supply and made sure I understood the features. And then they cleaned up and were off to their next delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service Personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service installers were polite, patient, quick and very careful. They were mindful of other furniture around and explained the process beforehand so that I was fully aware what was happening. They allowed time for me to ask questions and gave me great input on how to use my refrigerator and stove and oven, as well as a phone # to call for any questions. What I was most impressed with was the safety tips and hazzards that they took the time to bring to my attention. Complete professionals all the way around! JUST WOWED by the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Called with arrival time, Removed old refrigerator, connected new refrigerator to water and put it in place and removed all packing materials. Showed me the controls, and explained how to use the water dispenser and ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator and the installation was top notch. Men were professional, quick, careful and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't have been easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy - just plug in and go! Didn't have a water hookup on purpose because I didn't want to have another thing to possibly repair. The installers plugged the fridge in for us before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrdelivery/i stall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, install and relocation of our existing refrigerator was done timely and expertly. The two delivery associates were courteous and very helpful. They did a great job and I would absolutely recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent , the delivery service was done in the date and hour scheduled. The delivery staff could not Installed the water supply .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leak at door seal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the issue of the leaky door seals didn't exist. I can see light and feel air,from the inside, with the door closed. This results in the fridge running more than needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my new refrigerator in perfect condition. The gentlemen who did the delivery first removed my old refrigerator; taking all precautions to not damage my floor or cabinets. Then they brought in the new refrigerator and taking the same precautions, hooked it up to the waterline and electricity and put it in place. They went out of their way to make sure that everything was working properly and that the refrigerator was level before they left; taking my old refrigerator with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient they were able to install the freezer quickly and organize the extension cord to make it look nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refrigerator install was excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with installing our new refrigerator and were knowledgeable about the product when we asked questions. They cleaned everything up after installation and were very courteous too!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 5 out of 5 stars

    Uneven doors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great except for the adjustment of the doors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service recieved on time removed entire front door to fit the refrigerator because new guy wasn’t trained on how to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator with family hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cooling oh my Goodness plus family hub for kids youtube, groceries reminder,weather big ice maker peace of mind. No magnet needed pics wallpaper sliding. Notes. And kiddos makes it their tv

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that installed my refrigerator were great except when they re-installed the door, they did not align the doors properly, been trying to get it corrected, have not been able to do it, very disappointed.

    I would recommend this to a friend