Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27121 reviews
(27,121 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge Install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of the fridge and range together went great.
I would recommend this to a friend Rated 5 out of 5 stars
Stainless Refrigerator Update
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the streamline looks of the refrigerator. It runs very quiet. You can't even hear it. The ice maker works good. Although the interior shelves are not adjustible, they are adequate for all our groceries & are easy to keep clean. There could be more light in the lower part inside, but it's generallly enough. Overall it was a good value. I am pleased with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and removal went great. Professional service!
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator with family hub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cooling oh my Goodness plus family hub for kids youtube, groceries reminder,weather big ice maker peace of mind. No magnet needed pics wallpaper sliding. Notes. And kiddos makes it their tv
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad refrigerator install was excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job with installing our new refrigerator and were knowledgeable about the product when we asked questions. They cleaned everything up after installation and were very courteous too!
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent , the delivery service was done in the date and hour scheduled. The delivery staff could not Installed the water supply .
I would recommend this to a friendRated 4 out of 5 stars
Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast service recieved on time removed entire front door to fit the refrigerator because new guy wasn’t trained on how to maneuver
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Kitchen Remodel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect model refrigerator for 2nd home remodel…..
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fast and easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy instructions to read and install. Took just a few minutes to install water line.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything appears to be installed and working properly
I would recommend this to a friend Rated 5 out of 5 stars
Sit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For sure get the install on delivery if for no other reason than you dont even have to stand up
I would recommend this to a friendRated 5 out of 5 stars
Great Service! Knowledgeable and professional.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good service. Came in, built the fridge. Friendly and professional. Taught me how to adjust settings.
I would recommend this to a friendRated 5 out of 5 stars
Great set up and installation of my refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job guys on setting up and getting my new refrigerator going! The 2 installers arrived on time and had my refrigerator in my kitchen in short order, and they even had to remove the outside door to get it in. They hooked up the water supply and made sure I understood the features. And then they cleaned up and were off to their next delivery.
I would recommend this to a friendRated 4 out of 5 stars
Leak at door seal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the issue of the leaky door seals didn't exist. I can see light and feel air,from the inside, with the door closed. This results in the fridge running more than needs.
I would recommend this to a friendRated 4 out of 5 stars
Great and fast service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service/Installation Team was professional and fast. Took a star away because forgot to check the top freezer door could open. The top freezer door to was stuck due to a shelf piece. Was able to open it after a while but you could see damage from stuck shelf piece.
I would recommend this to a friendRated 5 out of 5 stars
Simply perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was my second time getting the geek squad services in my house and it was simply flawless. First they did my refrigerator and now they installed my electric slide in range. I have no complaints whatsoever! Totally recommend their services.very professional and quick.
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This install was completed with ease! They brought it up the flight of stairs to the kitchen with no issues. Once they put it together and installed the water connections, they ensured it was working properly and cleaned up after.
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 5 out of 5 stars
Uneven doors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went great except for the adjustment of the doors
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful Service Personnel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service installers were polite, patient, quick and very careful. They were mindful of other furniture around and explained the process beforehand so that I was fully aware what was happening. They allowed time for me to ask questions and gave me great input on how to use my refrigerator and stove and oven, as well as a phone # to call for any questions. What I was most impressed with was the safety tips and hazzards that they took the time to bring to my attention. Complete professionals all the way around! JUST WOWED by the service!
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 1 out of 5 stars
Poor Installation Service and Rude Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two installers came to my house today for the delivery of a regrigerator. One of them was super rude and arrogant. They didn't align the cabinet doors at the same height (see photos). Also, they did not connect the refrigerator to the waterline even though that was in their scope. That rude guy told me that I need to call a plumper? Then why BestBuy put waterline kit to shopping cart mandatorily? Why did I have to buy this kit? I am considering to return the refrigerator. Also, please please please send your installers with GALOSH. Make this a rule among your employees.
No, I would not recommend this to a friend
