Customer Ratings & Reviews

These guys did a great job at installing my fridge. They did not have to take off the doors but said they would if they had to. I would pay for them to install again.

Purchased an appliance from Best Buy. It was delivered as they started. They were very polite and respectful. They explained everything about the installation and what they were doing. Took the old appliance and left everything clean.

Well in the process of trying to get this refrigerator delivered was a nightmare but after a bunch of yelling screening and cussing I finally got it delivered a month ago in July but my daughter is satisfied

The fridge was installed correctly and works great. I just had some issues with the installation. The installers were nice enough though it was hard communicating because they didn't speak much English. They asked to borrow my tape measure so they could measure the front door and they took it with them when they left, so now I no longer have a good tape measure. They had to remove the front door to get the fridge through. When they put the door back on, they scraped up the door and installed the top hinge pin incorrectly. I didn't see it at first so they were gone by the time I realized I couldn't get my front door open all the way because the top hinge doorstop was facing the wrong way. I called and asked them to return my tape measure and I was told they'd get a message to the installers but they never returned it. I had my son re-do the top hinge on the door (which they also bent) so I can get the door open all the way now. I'll have to re-stain the door where they scratched it up. I'm happy with the fridge but disappointed about the installation part. You shouldn't have to fix or replace things after the installers leave.

It does make a noise like mooing but I only hear it when I’m in the kitchen with it. It was delivered and the guys were nice but they left packing tape and cardboard in the fridge and didn’t level the fridge. It’s about an inch too low in the back. The bottom shelf on the door has broken and leaned forward. I didn’t notice the door wasn’t closing well at the bottom until today. I wish I’d waited to get the LG I wanted, but it had been out of stock.

The team that delivered out second fridge (the one that works) were great. They were careful, neat and knowledgeable.

I was so thrilled with the hamper service I receive when I bought a new fridge! Install was easy and the team made sure to leave my house tidy and clean. Both men were professional yet friendly and answered all my questions! I highly recommend!

The Geek Squad installation was very nicely done. Very courteous installers. Carried the old refrigerator out and brought the new one in by hand to avoid using a hand truck that might have damaged my hard wood floors.

The delivery and install guys were professional and friendly. They accessed the best route to our kitchen on the second level and back of the house. Quick and easy. They made sure water line was secure, fridge in place, gave advice on making sure the water line was clean before using water and ice function. Great guys , highly recommend.

Fridge arrived safely, no issues. Looks and works great! Installers were fast, good, and professional...

Best ever refrigerator install. Carried the new one in and the old one out. Never touched the floor- no risk of scratching. Properly leveled. Water hooked up with no issues

The installers did a great job. They were super careful bringing the fridge into our house even through a tight space between the doorway and our banister, they made sure to go slow and not damage anything. The install was quick and smooth.

Chardonnay and her co-worker were very kind and thorough. They installed our freezer quite skillfully, made sure we were satisfied and cleaned up after themselves. Quite professional! Thank you!

First fridge had something wrong with it but they ordered a new one and everything is great love the fridge

They install it properly but forgot to instruct us what to do next. And you should have an existing line for them to install for they don't touch the plumbing line.

Works great with my new refrigerator. Easy to install.

I love my refrigerator iwas glad i went to best buy the employee are professional and take there time to help the customer

Made it so easy to install! Came included with the freezer

great service techs that delivered and installed my fridge

Excellent, careful, on time, communicated well. Installed fridge with care. Friendly. They wouldn’t move old fridge to garage but I guess we didn’t hire them to do that. That’s what they said.