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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 27,394 reviews
  • Cons mentioned:
    Physical damage

    Rated 4 out of 5 stars

    No contact for damage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install. Front of refrigerator was slightly damaged bringing it into the house. Installer took a picture and said he would turn it in. I have heard nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys were probably the most efficient refrigerator installers I have ever had. They knew what they were doing from getting through the narrow doorway to how to pivot in the other room to get into the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    New fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was fast and easy. The techs were very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast and professional. Installation was quick and easy. Also knowledgeable about product and answered questions about operation and smart features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly couple of guys brought fridge in and had to remove both doors and drawers to get it thru 32" kitchen door. Reassembled and made sure everything worked.Their truck said piano movers but the older guy sure new how to strip and install a big fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, looks good! We use this as the fridge in our basement!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas who moved, installed, and walked me through my new fridge were AMAZING!! They were kind, worked well, and worked hard. They were quick without cutting corners. I could go on and on about how great they were. Impressed and pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good at their job, whole job was done in 10min. unbox, put it exactly where I wanted it, gave me the manual, plugged it in, turned it on. I'm in a wheelchair, so that means a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator hookup done well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hookup was very well done...once the proper refrigerator was placed in the kitchen. The first one was not ours!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    New Fridge & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (Chase and Ceaser) from the Geek Squad were professional and knowledgeable. A quick and careful installation. Overall a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG French Door Refrigerator installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy delivered a new LG French Door Refrigerator to me and removed my old one. They employees were polite and did a fine job of installing the new one and ensuring that everything worked. They even took time to advise on initial startup and care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and Installation Was Perfecto!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team that delivered our new refrigerator were friendly, fast, and knew exactly what they were doing. The installation was done in a very short time and our unit has been operating perfectly. We couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew actually arrived early (after calling.) They moved the existing fridge into my garage, installed the new one, and hauled off my old garage refrigerator, all in about 20 minutes. Oh, that also included removing/reinstalling the front door. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite and helpful. I was disappointed they couldn't haul my refrigerator but I was able to get rid of it. They did remove it from the house for me. The delivery was fast and installation was smooth for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Delivery and Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deliver it, bring inside, unbox and slide into place for you as well as install handles. They just won't hook up the water line. Thats extra.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for delivery and installation of a 28.3 cubic foot french door refrigerator. The delivery was uneventful, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first one of the guys was having a hard time helping the other one with turning the water on under the sink, but the guy that has been installing refrigerators fixed the problem before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to do the installation were very professional. They were quick and got my fridge in no time. True expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent with delivery, setup, and install. No problems with the unit, the experience, or the knowledge. If you buy a fridge from Best Buy I would recommend using their delivery and install. Amazing service and they clean-up well also

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Convenient and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew arrived on time, they removed and installed the refrigerator effortlessly.

    I would recommend this to a friend