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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 27,394 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers kept in contact with me & even arrived early. It was quick to remove the old refrigerator & set uo the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and professional. The installers were kind and courteous. I appreciate it when installers think of not only your property but also the item they are installing. You'd be surprised at how little people can care about your stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and they explained all the features and setup instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my new fridge for a month, still happy with my purchase. Plenty of room in the main part of the fridge and the right door, I knew the left side wasn't going to have much room because of the water/ice dispenser and there is room for narrow containers. What I hadn't noticed before purchase was no butter drawer, which I would've liked but would've have been a deal breaker. I do like having the bottom drawer, which gives me more space for meets & cheeses than the usual drawer in a fridge. The ice and water dispenser are nice, although the ice is a bit slow and I will check on that to see if this is a warranty issue or it's just slow. Crushed ice is even slower. Plenty of room in the freezer and I like having a tray for the items I use more often so it isn't like a chest freezer. Happy with my purchase and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Wife on Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was in stall by 2 professional and job well done! If the wife was happy so am i. No complaints :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite & respectful guys. They called offering to deliver @ 2pm (scheduled 4p.-8pm) Salesperson told me that they rarely arrive right at the first hour and not to worry if I would not be able to arrive before 4:25pm. As luck would have it they arrived @ 4:07. Kendra, the dispatch supervisor, was very solution oriented and professional giving them a choice to go on to next delivery then return or wait until I arrived. They had the fridge off the truck & unpacked as I arrived. They were efficient, respectful, and very informative, with great suggestions & advice. Easily & quickly handled a customer service issue. Took all tape & plastic with them. I'd highly recommend these two as they are good ambassadors of their employer and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    freigrator Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys kept me updated with the install date. received text message day prior with 2 hour window. Received text message 2 hours prior with 10 minute window. Installers arrived on time, quickly removed old freigrator. Installed new one and gave quick demo. Very pleased with the install and service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were super nice!!!!!!!! Give them five thumbs up for being professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Good install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. Installers were respectful and answered any questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my fridge install. The guy who delivered my fridge set this up with the provide (paid for) hose (Smart Choice - Stainless-Steel Refrigerator Waterline Kit Required for Hook-Up - Silver). I haven't had any issues, and recommend them doing the install if you're not comfortable with those kind of things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Geek Squad for Water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't love geek squad, they did do a fine job of connecting the existing water line

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Best Buy home delivery and installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best Buy home delivery and installation for my new fridge, well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple just to plug into the outlet, no issues. The technician made sure the light and compressor came on before heading out

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installation of refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Installation was professionally done and with minimal disruption. Very expensive to plug in and hook up new water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Fast delivery. Very friendly staff.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome and good for 2 people who work all the time and aren't at home as much. It can fit a bucket of Jollibee chicken. The people who delivered it and set it up for me were very quick and nice people as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT APPLIANCE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED MODEL MF12570FEZ09 24.7CU FT FRENCH DOOR REFRIGERATOR-FINGERPRINT RESISTANT. LOVE THE REFRIGERATOR SO BEAUTIFUL INSIDE AND OUT VERY SPACIOUS RUN'S QUIET CANT GO WRONG WITH MAYTAG. PURCHASED ON 8/1/2021 DELIVERED ON 10/12/2021

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator. The people who delivered it were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Delivery Crew

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery drivers that came to deliver and install the refrigerator were fantastic. They were very careful and knowledgeable. They had to move my old refrigerator into the basement as well and really did everything with care. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really great service guys. Delivery service was very professional. They even took the time to make sure everything was functioning properly and showed me how to work the controls.

    I would recommend this to a friend