Customer Ratings & Reviews

Great refriderator, botched deliver - everything was good but the item was damaged during transit. and now my store, which is 1 hour away is not picking up the phone . i have to spend $220 to buy new handles ,but cant get to store to get the credit or the installation fees removed because new installation was not done.

The freezer arrived out of a box, the plug was attached and they put a level on top to show that it was level. When i went to open the door it rocked to the front so i had to upend the freezer and adjust the leveling feet. I feel that they got one over on me. The freezer is great.

Installers were exceptionally careful bringing in appliances. We were very happy. They gave us good info in refrigerator. They forgot to balance the refrigerator. We had to have an additional service call, which was free

Best Buy employees are very knowledgeable and take there time with you and don’t act like they are bother no matter if I keep asking the same questions. Also the service people I have out for a problem are the greatest and go out of there way to explain everything.The service they use for delivery has been awesome. I will continue to buy from them and. Highly recommend Best Buy to family and friends

Very friendly, and they knew what they were doing and they took out the old refrigerator and placed it in my garage for use in the garage.

They did the job and did it well. Everything was in and installed appropriately.

Fridges are awkward items to move, install, and haul away, so do yourself a big favor and pay for this service. The delivery people worked quickly but also safely to get the item into my 2nd story condo without any damage done. What more can you ask for?

I love my Whirlpool frig. This is the second one of these I purchased, the last one stayed with my old townhouse. I LOVE this style, 22 cubic foot or 18 cu ft either one, both. Installed great.

great customer service from the installers. They really took their time to make sure everything was installed correctly and was working.

Good install fast reliable, efficient they hold away the old refrigerator and install the new one. Everything was done to perfection did the great job and I’m very happy.

The employees were very helpful and efficient with getting it installed. The refrigerator is beautiful and suits our needs. I love the third drawer for quick access to sandwich meats and condiments. I especially love the inability to leave fingerprints.

Don’t try to install by you self just to safe a very minimal amount of money this guys are professionals and know what they are doing

Installation was good. The guys did a good job. I can recommend this job

So far the refrigerator works great. The install was perfect. The installers were great and very considerate. Good job.

Great, courteous and knowledgeable installer. They arrived on time, removed old fridge and installed the new one in few minutes. Installer made sure fridge was leveled and gave us quick run down on the important things to know about the new fridge.

The installation was perfect, quick and efficient. And they moved the refrig to the effect spot.

The men who installed this freezer were very nice, friendly and efficient. They made sure I had all the information I needed before leaving. They also took my old freezer away. It was a good experience.

They did a great job of hooking the new refrigerator's water line (for the ice maker) up to the copper fitting that came out of the wall. They had to use an adjustable wrench, so it was really complicated. They had a lot of knowledge on how to turn the brass fitting to tighten it to the copper fitting. AMAZING!!

The guys came in and set this up for me pretty quickly. Little professional in the service was quick and I haven't had any issues. Definitely recommend.

Great, quick install. The two gentlemen were respectful of our space and I was very impressed with how quickly they got the old fridge out and the new one installed.