Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never scheduled for installation. Customer service is very rude.
No, I would not recommend this to a friendRated 1 out of 5 stars
Omg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for it but had to do it ourselves the next day
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water line didn’t install, too too expensive,,,,,,,
No, I would not recommend this to a friendRated 1 out of 5 stars
Won't hook-up Ice-maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation crew will not hook-up ice-maker if the supply line is copper. They do not do anything to install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lazy Delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered only, refused to install or take out of box! horrible
I would recommend this to a friendRated 1 out of 5 stars
Sales Person lied about installation again...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person sold us the installation for icemaker water supply line. Installation guy said they don't do that!
No, I would not recommend this to a friendRated 1 out of 5 stars
No ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to install the water hose my self because the specialists didn't have parts when my opinion they should
I would recommend this to a friendRated 1 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terriable .........................................
No, I would not recommend this to a friendRated 1 out of 5 stars
Never needed waterline connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As we told the sales people at Best Buy, we don't have or want a water connection so no did a water connection.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not bring the correct parts to install my refrigerator.
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never done. But charged for the service. Would never recommend this service.
No, I would not recommend this to a friendRated 1 out of 5 stars
No install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install let fridge without installing, 0 stars
No, I would not recommend this to a friendRated 1 out of 5 stars
missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it never happened, husband had to do it. they were nice enough but nothing was ever mentioned about them hooking it up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unqualified tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to connect, was not qualified to connect the water line.
I would recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get it installed because the delivery ruined the item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 visits to install a refrigerator plus the ruined my hallway carpet. I'm going with Sears next time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Attitude
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attitude didn't install anything just do it yourself. these guys are no help.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We sent it back 5 times to bestbuy since we bought it one month ago and every time was for different reason.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't do the job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two delivery men were very knowledgeable but didn't connect the water line which was right there, a foot away.
I would recommend this to a friendRated 1 out of 5 stars
Job was not completed as promised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men refused to do the connection. Did not want to be responsible if there was a leak.
No, I would not recommend this to a friend