Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Totally failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They forgot to bring the tube so they didn't installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't connect water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer had issues connecting the water line, so we paid for a plumber to come in and do it at our expense.
No, I would not recommend this to a friendRated 1 out of 5 stars
The installation of the icemaker was unsuccessful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of the icemaker was unsuccessful because it never worked.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad business
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible company to do business with. Poor service
No, I would not recommend this to a friendRated 1 out of 5 stars
MISTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.COMPLETELY FRUSTRATED WITH THE INSTALLTION CREW. NO HELP AT ALL
No, I would not recommend this to a friendRated 1 out of 5 stars
They did not even show up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not even show up! two messages saying 1:30-3:30, one message saying 5:40 No Show!
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't install anything
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were supposed to hook it up to the water source but they just dropped it off and left
No, I would not recommend this to a friendRated 1 out of 5 stars
Mrs
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad installation he didn’t do good job so another guy came over and fix
No, I would not recommend this to a friendRated 1 out of 5 stars
Basic connection to existing water source
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to connect myself installers refused. Had to connect myself installers refused.
No, I would not recommend this to a friendRated 1 out of 5 stars
Third party
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Third party installers are not good! Best Buy should rid themselves of the and go to 100% geek squad installeds
I would recommend this to a friendRated 1 out of 5 stars
Horrifying experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrifying experience for delivery and installation damage my house
No, I would not recommend this to a friendRated 1 out of 5 stars
did not provide service I was promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In store person said they would provide service, actual people delivering item refused to provide this service.
No, I would not recommend this to a friendRated 1 out of 5 stars
They couldn’t hook up the water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like being told you can’t hook up the water with this style line. Waste of time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed it myself. Best Buy contractor for installation could not do it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still cannot use my alarm. Work was not completed to satisfaction. Thanks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged Appliance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review is bad because the appliance came damaged and could not be installed
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken seal on door
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge came with a broken seal and won’t shut properly
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivered and not installed correctly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed the water line and said they didn't know how to do it
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not able to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was not able to install water line and we still had to contact plumber to hook up line after.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fridge didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed fridge didn't work for first five days after being installed
No, I would not recommend this to a friend