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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1329 Showing 26,561-26,580 of 27,394 reviews
  • Rated 1 out of 5 stars

    Poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers refused to connect water line/unpackaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered it never hooked it up at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t do anything right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They used the old fittings and charged me for new ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install my refrigerator to the existing waterline.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were not able to hook up to existing water line

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water hook up service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing parts didn’t hook up by delivery team. Why

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator Installation (to Existing Waterline)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator Installation guy was rude and damaged my door

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not an option on the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even an option with three product would be pointless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    water not connected at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left with stainless steel line w/o fittings ggggggggg

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very disappointed with installation team !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery Was horrible. Did not hook my line up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No previous water line so they were unable to do that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DIDN'T HAPPEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go to the truck myself to get the waterline

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband connected the water line. Not Best Buy's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Worst delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were supposed to give my money back and didnt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never hooked up, please come & finish the job!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They do not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not install everything. They leaved home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item didn't work at all and i had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water line not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed due to copper line connection plumber

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not connected due to having copper line. Sad!!

    No, I would not recommend this to a friend