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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, scheduled delivery, crew called en route, unpacked outside, brought fridge in, set up, explained operation of switch to freezer. Great service, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew was professional, friendly and knowledgable, and performed the new fridge installation quickly and to the highest standards. It was a pleasure to watch them do the job and in no time could we enjoy our new fridge. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Must purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this kit together with my LG fridge. The delivery technician hooked up my fridge in no time and I could use my fridge immediately. Make sure you order this installation kit so you can use your fridge immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Made life easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator and my stove both delivered same day installed and up and running within 45 minutes to an hour you cannot beat that for the price. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both service technicians took great pride on getting new fridge in house with no issues and connected to water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into our new home and purchased a new refrigerator to go with it. The installation went smoothly and we are very happy with it. The team that installed our appliances was great - very careful and respectful of our new home. Appliances are all where we wanted them and have been working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is just what I wanted. The side by side is clutch for me personally. The installation went smooth and had zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new big Kitchen Aid fridge was a big unit but the guys done a great job. They had to take off our front door, but they did it, got the fridge in and put the door back on again without any problem. Very pleasant and professional and ensured we were happy with the install and set up before they left. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation everything went will and they were very nice and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deep Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really enjoy my deep freezer couldn't ask for a better one. Delivery was fast and easy. GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's definitely a big bang for your buck! Affordable and hassle free installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator and delivery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying all our future appliances from Best Buy. Lowe’s has gotten awful. BB has great prices and delivery. Love our new refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/installers called in the morning to provide a smaller window for their arrival time which was nice and called when heading to our house. They were pleasant. They were trying to work quickly because of additional deliveries they had. I suppose that’s why they didn’t see the tapes that were still left on the refrigerator shelf brackets. I didn’t see the tapes until later too. Want to remove when it’s cooler because food needs to be taken out too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is absolutely fabulous. I love the look and the way it makes ice. The ice maker is also way to remove to pull ice if you one to fill a bucket of ice. The various compartments are convenient and very practical.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Existing water line install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have an install with our water line - we bought a refrigerator without an ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service team. Good communication and very efficient. They were in and out very quickly, making sure I knew all of the details about the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator A+

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator. We have no complaints. If we had it to do over we would buy the same one from the same place. Best Buy delivery is very fast compared to other appliance sellers. They did a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working very good in this moment I thins I hope to wait a time and know is this product is very good, in this moment is working very good and the Ice maker working and made ice very fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our kitchen changed 100% more attractive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent, wee are very happy and enjoying our refrigerator, luking the pictures off our family all the times, wee are in the kitchen more time

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery truck arrived with three workers. They pulled out my old fridge, installed the new one - along with water/ice maker tubing - in about 15 minutes. They then spent about ten minutes going over features and showing me the fine points like adjusting the doors and legs. Very happy with their service...

    I would recommend this to a friend