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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27249 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 27,249 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was quick. polite and clean. They were able to install even though we had an issue. They were respectful of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and did a great job. Done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Used to hook up water supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! And was very easy to install to ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great Job Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team installed the water line from the fridge to the existing shutoff. They did a great job. They knew not to use the plumber's tape that came with the kit purchased with fridge. The waterline has a type of compression rubber washer and does not need the plumber's tape. We live on the second floor and delivery of fridge and removal of old one went great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for a promotion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I purchased the product during a promo period and my installation fee was waived. I think it’s ridiculous they charge just to plug the item into a socket. I understand a charge if they had to install an ice maker but that was not my issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers arrived in a very timely fashion. The delivery of the new fridge could not have gone smoother. The water was off and the old water line was disconnected prior to their arrival. They were able to cut the existing copper line, add the new flex line and then waited while I turned the water back on to assure that there were no leaks in the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chardonnay and her co-worker were very kind and thorough. They installed our freezer quite skillfully, made sure we were satisfied and cleaned up after themselves. Quite professional! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BESPOKE INSTALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALL TEAM WAS AMAZING, AND EXTREMELY HELPFUL. THEY GAVE ME A FULL RUNDOWN ON THE REFRIDGERATOR!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let the delivery guys to install the refrigerator because was included in delivery price. No big deal to hook up the new flex stainless steel water line to the old copper line. The guys performed it precisely and neatly. I also liked how they moved the refrigerator in and how they unwrapped it and installed all the things. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator that saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and efficient, bright and COLD! Love this new refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installing Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very professional they took there time and disconnect the refrigerator move it out and where very careful installing the new one. When done pick up everything and took away the boxes and everything that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good at their job, whole job was done in 10min. unbox, put it exactly where I wanted it, gave me the manual, plugged it in, turned it on. I'm in a wheelchair, so that means a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So close

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were prompt and efficient. Worked quickly and careful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well in the process of trying to get this refrigerator delivered was a nightmare but after a bunch of yelling screening and cussing I finally got it delivered a month ago in July but my daughter is satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were experienced and easy moved the refrigerator in location. Carlos did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator hookup done well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hookup was very well done...once the proper refrigerator was placed in the kitchen. The first one was not ours!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator install service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my refrigerator was fantastic. Friendly and clean. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    New Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were contact to advise us delivery would arrive in approx. 30 min's. Handled removal of old refrigerator and placed new unit. Also connected water line after finding shut-off valve in kitchen (new home...still learning).

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fridge Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was seamless and the guys who moved out our old fridge and installed this one were very nice. Had an amazing experience with the whole delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t not be happier with installation guys. They did an amazing job. They even waited for me for an hour because I wasn’t home. Installed everything properly and made sure everything was working great before they left

    I would recommend this to a friend