Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 27,394 reviews
  • Rated 4 out of 5 stars

    Refrigerator good Shelfs suckssssssssssss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Girl at Best buy was kind enough to call us when the Refrigerator was back in stock. it works Great, But the shelfs in the Refrigerator . Are REALLY bad, You can put milk or something flat its fine. BUT if you put a can or bottle on the shelf in the main part of the Frig. it will fall , Some times the Door won't shut right. But I wouldn't put it in my Kitchen ,It in good for a extra Refrigerator, We do not like the main Shelfs at all. No one installed.& it didn't come with a ice maker, But that's OK

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Install - Highly Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install service went perfectly and everything is working as expected. I will definitely use this service if needed again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy & a Truck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic install...plug in to assure cooling. I attached it to the existing water line. Installer reviewed door & unit leveling adjustments. I performed leveling adjustments per Opetators Manual. Unit functions all operate well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Bosch Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase! Delivery was fast, easy, and the guys who came to deliver were professional, polite, knew exactly what they were doing, and fast!! They were masked and gloved: fully attuned to the requirements of the pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great people

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and installed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time saver!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy. Just moved into my new place and needed this done while I was at work. Install team came in, hooked up, made sure everything worked before leaving. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team has not been a let down yet . No damage to my home or items bought . And I’m getting ready to buy a washer and dryer next month so I expect only the best service when they come out here and install it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fine Appliance works very well just wish it was a little bigger inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installation was top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read reviews about the installation of the refrigerator on the Best Buy website for this particular product and had many concerns because in some areas and states, Best Buy evidently outsources the delivery and people were generally not happy at all. But upon checking with my local store in Bloomington, IL, I happily discovered that they do their own delivery and installation and it was a very pleasant and satisfactory experience all the way around. The installers were right on time, there was good communication from them about their expected arrival time, and they did a fine job. After they began the set-up, they discovered that our existing hook-ups were in good shape, so they didn't end up using the kit we'd been required to buy (I understand why in case it had been needed). So they told us we could return it to the store for a refund which we did. They made sure everything was working properly and explained some of the features of the refrigerator and made sure all of our questions were answered before they left. Very friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installation Complete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed this item on my refrigerator was very polite, and informative. He explained what he needed to do before he started. The installation went quickly and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I love my fridge Delivery was great the men were in and out They us easy instructions on how to take care of my fridge

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Fustrating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the first delivery. They insisted on removing a door to bring the fridge in. They ended up scratching the aid on the door frame. The next delivery, they said they left a phone message and rang the door bell, we were home the whole time and never heard anything, they left and we had to schedule again. Nex fridge showed up and would not stop rocking even when trying to level. Reordered again, this time the fridge is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saved Me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they do the install to save me the headache!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Upgrade to worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great installation. It took them less than 30 minutes to get it in and old one out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. The water connection I will install it myself later on. Thanks to the two guys bringing the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with the services we received by the delivery and installation staff. They were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with scheduling the installation appointment. The product was installed at the place of our choice. The technician made sure everything is okay with everything before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    water hookup

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick and attention to detail! Careful with the supply line to faucet. No damage to either and everything seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Samsung French door counter depth fridge install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were timely and professional unpacked moved in and installed water lines without error! Great service at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery men were exceptional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very compassionate and understanding toward my 8485 your old mother. They came in remove the old refrigerator cleaned and then placed the new refrigerator and stood there until it called up to be sure it worked. Excellent

    I would recommend this to a friend