Customer Ratings & Reviews

The installers came and set up the refrigerator in less than 10 minutes. They were efficient and also very nice. They respected my property and put it where I wanted,

Service technicians arrived as scheduled (with advance text notifications) and provided a very quick installation that was performed with extreme care to avoid any damage to the house/furniture.

The installers were great. I did not have any qualms about the operation of my new refrigerator.

Very skillful team who installed the refrigerator. Made everything look easy.

The person who installed my refrigerator ( Luis ) did an amazing job ! He was a professional and installed my refrigerator with so much care . Great delivery service .

The team delivering new refrigerator, installing waterline, and educating me about refrigerator were extremely efficient, professional, and educational. The refrigerator could be bought at many different stores, but the excellent service provided by the delivery team is what has me returning to Best Buy for all of our appliance needs.

The technicians did a great job with setting everything. They were professional and answered any and all questions. My only complaint would be, when they remove the plastic coverings, it might be nice to know about the areas where the plastic is hard to remove from the appliance. I've found numerous places on my appliance where there is still remnant of plastic I can't remove without taking something apart (that's not gonna happen). I suspect this is something that happens with all appliance deliveries, and is not specific to BestBuy.

Installers were very professional and helpful. They unboxed before bringing it in & discovered a small dent in the side. I received a discount. The delivery went quickly and smoothly without a hitch.

Great installation team! They knew what they were doing, and they did it fast. When they left, we felt very comfortable we knew how to operate everything on the refrigerator.

Took great care to make sure they did not damage floors, walls or furniture. Cared about theor job.

Very happy with the installers who came to install our new fridge. Fascinating how only 2 people were able to lift the fridge and fit it through our narrow doorway. Just a quick removal of one of the fridge doors was all it took. They were easy to talk to and ask questions.

Refrigerator installation was quick and hassle free. The removed the external doors and properly reinstalled them. The were very polite.

[Employee of bestbuy] The fridge installation went smoothly. I am happy with the result and the Third Party Crew did a fantastic job.

Very professional and very thorough. They knew exactly what to do and how to do it. They were quick and very cautious of walls too. They installed a refrigerator and a washer and dryer. Thank you so very much!!!

the entire removal of the dead fridge and installation of the new one tootles than an hour and that included taking the front door off and replacing it when done. the two men worked in tandem to make it seamless and minimize how long the front door was open and letting the bugs in.

I had to install it myself they did not install it for me other then that good product easy install

Guys were great with hookup.service was excellent.

Installation for the refrigerator was just fine. Hooked up and everything worked perfectly. Positioned it right where we wanted it.

Delivery was adequate. No damage was done to the fridge and the delivery was successful. Arrived hours earlier than announced, which was fine, but not the best scenario as I work third shift. I didn't realize the doors wouldn't be switched...so I had to spend half an hour doing it. The delivery people were gruff but they did the job.

Installation went very smooth and we did everything we could to make it easy. It was interesting to see the 2 man team lift the fridge....