Customer Ratings & Reviews

The team that installed my refrigerator was fantastic. Friendly and clean. Great job!

On top freezer refrigerator by l g Great refrigerator quiet, running beautiful looking.

Love the large capacity of this refrigerator. Also like the two door freezer very much. The fingerprint resistant finish is great. However the handles are not. It is a very quiet refrigerator. So far no complaints.

Delivery/installation was done professionally and the technicians were knowledgeable and kind.

I just got a refrigerator for which I'm having some issues. The water valve was not connected and so now I get a noise from the fridge that might be because it is not connected. Also - very important, the doors are not leveled and the right side door does not stay open. The foot from the fridge was not leveled accordingly so this may be the reason the doors are not leveled. They may need to come in and properly install it.

Once refrigerator was installed and hooked up it was great. Ice maker is great I love the size. It just me alone and has room and the drawers are in right place for me.

The installation team did a great job. They had to be careful since my new house had fragile floors. Nothing was damaged and they went above and beyond to handle the installation with care. I live in a rural area, so I was grateful Best Buy came out here.

Service men were competent and quick. Didn't have any issues.

I was very pleased with the delivery and installation of our freezer. The delivery men put the freezer exactly where I needed it to be and then took the time to level the appliance and explain the controls. They were great.

Arrived within promised time frame. Very competent and knowledgeable installation crew, Very carefully took old refrierator out and new one in. Tight spaces, but no damage to home or appliance. Cleaned up thoroughly and told us what to expect as refrigerator got cold.

Ice maker failed on first unit. Best Buy made good on replacement within two days. Would buy from them again.

No issues here. Guys were professional and did a good job.

They came on time snd brought the fridge in quickly. All they had to do was plug it in an level it. It would be better if they had more available days for deliveries.

The delivery rep. was very patient with the haul away and delivery of the new French door refrigerator. The rep. had to take the doors off for installation, but he was thorough with the installation, water hookup, and general tutorial of the refrigerator/freezer.

I just want to say that Team Hector was fantastic and professional in getting our new refridgerator in, set up and running. We are so happy with our new fridge and with their help in getting it here and running!

The installation was completed in an excellent fashion.The men were very professional.

Fridge installs are not ever easy- just getting the unit through the house is a challenge. So glad I have these teams to rely on.

It’s a great refrigerator/freezer I haven’t tried the kimchi function yet. It keeps vegetables fresh for much longer than my regular refrigerator. It has a handsome finish. There are four nice containers in each side with snap on lids and handles that make organizing and retrieving items easier. The Best Buy delivery and installation were a breeze. It just plugs into a regular outlet. My only complaint is that it didn’t come with a manual so I’m not sure of all the functions. I’ve had it for over a year and it’s going strong.

Great installation and services. Installers were fantastic, courteous and knowledgeable.

installation team removed the old samsung and delivered and installed the new LG in less than 30 minutes. no damage to house doors or walls and no damage to either refrigerator.