Customer Ratings & Reviews

Amazing crew! They were able to squeeze a large fridge in the door without any damage. I wouldn’t have been able to do it by myself. They made the installation effortless. Highly recommended for anyone!

Team who installed my refrigerator was excellent! They were neat, efficient, and friendly. Also they answered my questions. I LOVE my refrigerator! Great experience.

Best product install experience since I bought it. I would recommend Best Buy to anyone.

The two installers did an excellent job in placing the refrigerator in it's space, leveling it, checking the controls and ensuring it was working properly.

Extremely friendly staff did a great job helping me move the refrigerator up to the 2nd floor of my new home. Extremely professional in getting it installed and working right away. Thank you so much for your help!

Small glitch in that freezer door was not completely leveled but given had to take does off to get in the house, were completely professional, prompt, courteous and otherwise very throrough...still earned five stars and my wife's "best delivery service ever" praise. Well done Best Buy!

The geek guy did a very professional job and explained the refrigerator after it was installed.

I love my new appliances! Over 21 years ago i purchase a GE Stove and Refrigerator from Bestbuy and both are still working. I am totally satisfied with GE Products

Fridge install was efficient and works well. Installers were pleasant, on time, and fast.

The home delivery guy was punctual and professional, handling the refrigerator with care during setup. He was friendly, efficient, and made sure everything was working before leaving.

Installers are professional, knowledgeable, efficient and friendly. Did an excellent job of installing freezer.

Excellent Freezer! I plugged it in and it started to get cold, right away. I love that it has the option to switch it to a refrigerator, if needed. Just using it as a freezer now & we are loving it. Very spacious & roomy.

Bless them, these guys have had to come out to our place four times in the past year and a half with refrigerator issues. Always on time, working smart, causing as little disruption as possible while always being well mannered and courteous. Awesome example of what service SHOULD be!

I cant thank Best Buy and there team enough. Our installers were top notich. They were so friendly, timely, and did everything they could to make sure that my experience was done to my satisfaction. Im very happy with Best Buy and would not hesitate to use them again!

The technicians that installed my new fridge were clean courteous and efficient. The arrived earlier then the scheduled time. I reccemmond GEEK squad to anyone.

The installation of our new refrigerator took no time at all. Best Buy's technicians came with the required stainless steel waterline and the installation with quick and without issue. Using top quality products usually results in a top quality results. Very Satisfied

The installers were right on time and did remove the old fridge. My only issue was that they wouldn't change the door opening to the needed side because it wasn't on the work order. What is I didn't have someone who could figure it out? This was bought for an 89 year old! I wasn't asked about sude when the online customer service processed my order.

I was very pleased in the way the salesmen in the appliance department handled my problem. I bought a refrigerator a year ago that started having problems. They sent a service man out the next day. Parts had to be ordered and ended up back ordered. They had no idea when the parts would come in. The store ended up giving me a new frig and extended warranty. They also covered all my food loss. I was very pleased on how they took care of me.

The installers were very nice friendly professional and communicative. I would definitely recommend getting this service whenever you have to install something heavy it makes the pain of doing so easier.

The delivery and installation people did a good job of bringing a very large refrigerator up a narrow set of stairs without causing any damage. They also did well with installing the refrigerator in a timely manner.