Customer Ratings & Reviews

I love this refrigerator! Very spacious, well organized and appreciate the smudge free front. The door-in-door feature is awesome and adjustable shelving gives you more flexibility in how you use it. Highly recommend!

The installation was a breeze. Installers were professional and friendly. Thanks so much!

The geek squad men were friendly and arrived on time. I did not expect to be informed however that they did not think they had the proper equipment or expertise to install my item and I would need to compensate them for expertise outside of what they were contracted and supplied to do. I assumed they would be prepared to complete the installation in any case. They did do it but there were moments of anxiety created that my new refrigerator might need some sort of special plumbing that would require additional service. My new refrigerator is not an unusual one but a popular item from the store according to sales

Good space and worth the price! I bought this so I don't have to cook every day, best decision!

on time, good communication about arrival. the freezer only required plugging in so....what can I say, they did a good job putting the pins in the holes.

It was a good delivery and no damage to the product we purchased as well as the great job for the installation. The service team who delivered and installed our brand new refrigerator did an excellent job.

I got the best team for the installation of my new fridge. These guys were incredible with me. Thank you

Fridge came, they installed it super fast and cleaned up after themselves. After they left the icemaker and controls didnt work. When I called, they ordered me a new fridge and came the next week and installed it. Fridge works great and geek squad is awesome.

Great refrigerator it fits perfectly into my space. It keeps things at the perfect temperature.

I received a refrigerator that did not cool enough on the refrigerator side. After many hours of troubleshooting with Samsung and talking to Best Buy, I went into the Best Buy store where I bought it and, after 2 hours of talking with Best Buy personnel and Samsung, a replacement was ordered. I took the day off from work, the window was from 7:30 a.m. to 1:00 p.m as was verified the day before. At about 11:00 a.m. I received a call from the people delivering the refrigerator saying that they did not have a refrigerator on their truck. I went back to the Best Buy store again, and after a couple of hours, one of the members of the Geek squad straightened out the mess and I had a new date for the replacement, The refrigerator came and is working OK. The people who delivered the second refrigerator were very, very unprofessional, I would be happy to discuss this if anyone cares. The people who delivered the first refrigerator were A+. I did call Best Buy to report this, but the person just listened and that was that. Overall, this was mostly a very stressful experience. I will not buy any appliance again from Best Buy.

Would have been 5 stars except refrigerator was not leveled properly to allow for self closing after opening

we purchased a new refrigerator. Installer could not connect water line properly so that water and ice through the door worked. Replacement refrigerator order. When the replacement arrived, it was dented in multiple places. The installer (different from first one) was able to properly connect water line so water and ice through the door worked. Original installer obviously not competent. Waste of our time for two days.

The fridge is great, the installers were very thorough and we are enjoying more fridge space!!

My refrigerator doors needed aligned a month after install. They came and fixed the problem quickly.

The fridge fridge rattles, when I hit the side it stops. Other than that its fine.

Installation service was great. Very professional delivery team.

Wanted to make sure that refrigerator was in good condition. Installation was as advertised. Everything worked,,

The delivery guys were on time and installed fridge perfectly and FAST! They hauled away the Whirlpool fridge we were returning for the MUCH better LG fridge.

great job with the install and cleanup. Got refrigerator up and running in no time including hooking up the ice maker

Remodeled my kitchen and my old house doors were not wide enough to fit this fridge. Best buy had zero issue getting someone out to take the doors off and squeeze it into place.