Customer Ratings & Reviews

Two delivery guys arrived on time and setup the refrigerator and made sure it was working properly. They explained how it worked and asked if I had any questions.

The 2 guys who delivered my fridge and installed it were very knowledgeable and efficient. They got the job done quickly and were very thorough with everything. They walked me through everything and I was very happy with the service they provided!

Fast and excellent service. Good and kind people who comes to my home and take care of everything..very good!

The whole process from scheduling to updating the installation date and time is wonderfull. The install went smoothly and the new refrigerator startup went as planned. The first delivery had to be scheduled becuase of a refrigerator damaged by the factory.

They were polite and explained it all. I had to finish unwrapping myself, i.e, taking off all the protective plastic, which was more awkward after up and running. Also, make sure your water line situation is set PRIOR to them coming with your fridge. I assumed they would manage timing on their end but you have to manage that, to ensure timing is correct. They had to come back a second time due to this issue.

I always have them install your refrigerator make sure everything is plugged up make sure everything's working there's no scratches no damage nothing before they leave they did a good job

Install went easy. They took the fridge in and up the stairs no hassle.

Great equipment, delivery and follow-up. When there was an issue, staff was quick to resolve.

The installers were promt, professional and well trained. they installed the refigerator in an hour and that may seem like a long time but because of the space it had to go into and the external doors of our house being narrow the installers had to take the doors off and put them back on when in place in the Kitchen. They installed the water line and ice maker line and leveled the refigerator very professionally. They also relocated our old refigerator for us into our workshop. (Added cost but reasonable.) We are very happy with the install by the Geek Squad intallation team.

I would have rated it 5 stars, because delivery and installation were seamless. However, our refrigerator arrived damaged, and the amount of hassle to remedy the situation was insane! It took literally 9 calls, and having to order a new refrigerator, instead of just the 2 replacement panels we actually needed!!!! There has to be a more efficient way to remedy a delivery issue than this!

I purchased this as a gift for my grandson for Christmas gift and so far it’s been great!!

The service was generally okay, but the level between front and back of the refrigerator was not adjusted enough.

The delivery guys were excellent and had experience with this type of delivery. They quickly installed the ice makers to the water line and checked to ensure both ice maker were functioning correctly.

The Best Buy guys that came out to deliver my refrigerator were awesome! They were super careful not to bump the doors and walls, and were really careful about my hardwood floors that had just been finished. Quick set-up[, with everything working before they left. Great job!

The delivery people quick and efficient and knew what they were doing. You could tell they had done this many times before. They had the fridge unboxed, brought in my house, hooked up the water line to supply the water and ice dispenser and plugged it in in no time.

Wow, again, wish we had done this review 9 months ago so I could give a shout out. Look, we have a small house with narrow doorways. It's from the 40's and mondern oversize appliance and furniture are tough to get in. These dudes took a look, then bing, bang, boom they had the doors off to get the fridge in. They maneuvered through the narrow entryway like it was what they do all the time. Guess, what? It's what they do all the time. They were amazingly good, and super polite, and respectful. Best installers we have had to the house.

Initial install was not successful, but this follow up install was professional and spot on. This follow up was well received and we are enjoying our new LG fridge.

The delivery was on time, and done well. The service people showed us how the unit works, and installed it for us and removed the replaced unit

look's nice next to my fridge,I have a fridge with a small freezer so this works out nice.

The installation team was courteous and professional. The Best Buy web portal kept me updated on where I was in the queue. I ordered a refrigerator and a chest freezer. The installation team gave me advanced notice of their arrival. It took two attempts to get the refrigerator as the first time, the refrigerator was damaged in the warehouse and had to be replaced. The chest freezer arrived safely in one try. My only issue was with rescheduling the delivery of the replacement refrigerator. It took a couple of days to get in touch with Best Buy to get back into the queue for delivery.