Customer Ratings & Reviews

All was done pretty well. This was the second appliance that ended up with a dent in it. Was replaced.

We were informed we didn’t choose to have water installed and we did, but was informed by one of the gentlemen that our water line needed to be updated anyway. So we ended up doing this portion on our own and it was no biggie, just be careful when you make your selections online and be clear to them what you need done. I wasn’t arguing and needed a new updated line so I didn’t press the issue and we drilled and did it on our own which might have been a better situation for us anyways.

Very pleased with the delivery and install! They double checked the entry way door and had to remove it off the hinge to get the new fridge in but they double checked everything!!! The team which I cant remember their names was quick and made sure everything fit and took all the debris, boxes and packing materials with them. They made sure everything was up and running before leaving. We have had other deliver/install services from other companies and so far Best Buy install service has been the Best!!!! We will be using their install service again when the time comes for another appliance to be replaced!

[Employee of bestbuy] They did a great job and were careful both with the fridge and also not to make any marks on walls, doors, or counters.

Your installation team are the best! No problems with them. They know exactly what they're doing and they do it well. Best Buy should be proud of this team.

Great it works and fits, delivery was smooth and its size was perfect for what we need.

Buying the refrigerator was easy online, was delivered as promised. Service was great, no complaints.!!

your employees were excellent in every way. our problem was we didn't see the product before purchase. door slams loudly cause of ice maker

They installed very quickly explained everything perfectly. I have chosen wisely. Chosen Best Buy for quick installation and was not disappointed. I was offered next day delivery and installation and I have chosen my convenient time. Keep up Good work.

quick, efficient, friendly people who intalled the refrigerator, exlained how to initially run water and ice machine. Excellent notification by installers when they would arrive at my house

the installation was done quickly and correctly. I purchased 3 different kitchen items that were all installed correctly

i made a mistake with my order, it was resolved within minutes, and was able to only delay my delivery by 2 days; customer service was excellent understanding my needs and resolving my issue!

My installation team we're friendly and fast. Came in and was gone within 25-30mins tops. Awesome Work

Second Installation team, Paul and crew, were very quick, courteous, and professional, they installed the new fridge and haul away the old fridge without any issues.

The installers were excellent. they were courteous and polite . very experienced with the delivery.

The delivery staff were prompt, friendly, and careful delivering a chest freezer. They cleaned up all boxes/wrapping and left no mess.

Fast installation, only I felt they should have used a level to have correctly done.

Very professionally installation team. On time and did their job quick.

Install crew perfect & professional, knew what they were doing. I thought they would be here 1-2 hours, but left in just one half hour. Refrigerator working perfect.

I told the sales person “no install, delivery only” but I guess he’s too busy selling the fridge. On the day of delivery they did not drop off the fridge because install was a part of the sale. The delivery people claimed they could not install the fridge because I did not have enough distance between the width. All of this could have been solved if the sales person would just slow down to listen to me say “no install, delivery only”.