Customer Ratings & Reviews

The team was very professional and was quick to install the fridge.

The delivery men knew what they were doing. Would recommend.

The installation team did a great job removing the old water line and installing the new water line.

The saleman was veryl knowledgeable to pick out appliances.The men who installed my refrigerator were friendly and careful taking out my old one. They did a great job installing the new one. i was pleased with them.

The technicians didn’t install the fridge, they wanted to leave it on my driveway because I’m going to use the fridge as a second fridge, I asked why they will do such a thing, they said that’s what my order said, they’re not required to bring the fridge into my house, well, I told them if they won’t bring the fridge in the house, they’ll have to take it back to Best Buy, I won’t accept the merchandise. That’s when the bulb lite up in their heads, they brought the fridge in the house, they didn’t even take the fridge wraps and plastic off, after taking the plastic off myself, I realized they also left the fridge box and styrofoam on my driveway, these guys are really lazy folks. This is the third fridge I bought from Best Buy, but this delivery guys are lazy bones.

The installer's were in and out in just 10 minutes or so. Disconnected the old copper water supply line and installed the new flex type without a hitch. Very familiar with the product and courteous.

I really like the counter depth. Wanted a fridge without ice maker or water. This has neither. I like that, as I don't use ice, and an ice make takes up space.

Perfect installation service knowledgeable and easy to do. They worked with us and efficiently showed us how to manage to use the product.

Refridge works well and is quite Good quality product. Freezer and refrigerator is really cold. Would recommend to anyone Only item I wish was upgraded are the shelves Would like them to be glass or plastic instead Of wire.

The guys who came with the refrigerator did such a nice job of bringing it into the house safely and even down a set of stairs. They were very careful not to leave a trace that they were even here.

great job with the install and cleanup. Got refrigerator up and running in no time including hooking up the ice maker

They geek squad team was awesome. They called the week before to confirm my scheduled install and then again the day before. Additionally they called when they were in the way to my house. They showed up, assessed the area of the install and got to work. They were in and out in no time. Well worth the purchase.

Installers were great. Efficient 2 man crew, pulled out the old fridge, removed old water line, installed the water line purchased at Best Buy, put the new fridge in place leveled it and were on their way to the next delivery.

The guys installing our fridge were quick and efficient. They installed the fridge in 5 minutes. They explained everything to us about throwing out the ice and water to get out the factory chemicals. They did a great job.

The delivery experience was fantastic! Not only did the guys do the job quickly and efficiently, but they seemed to have fun doing it.

The bestbuy installers put the doors on our refrigerator wrong. They are not plumb. I called and have not had the issue resolved as of today.

I love this refrigerator because it's working very smoothly and nicely and looks great .

This is a very nice looking fridge. I love the color . The features are unreal. Samsung really did a remarkable job with this fridge.

The installers were right on time and did remove the old fridge. My only issue was that they wouldn't change the door opening to the needed side because it wasn't on the work order. What is I didn't have someone who could figure it out? This was bought for an 89 year old! I wasn't asked about sude when the online customer service processed my order.

It was good. There were no problems with installation of the water line connection. However, he did not explain much about the appliances. He was out the door quickly.