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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27249 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 27,249 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best Buy's Fridge Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technicians arrived as scheduled (with advance text notifications) and provided a very quick installation that was performed with extreme care to avoid any damage to the house/furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the 2nd one I am ordering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same chest freezer few months ago. I had to buy this for my little sister. Highly recommend. It is a very good freezer

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was smooth and quick. Highly recommend the geek squad for installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful, courteous, and did a flawless job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Delivery Service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team arrived on time to our home. The team provided EXCEPTIONAL SERVICE!! They were professional, knowledgable, courteous, respectful and considerate!! Great delivery team. Both of the young men and smiles on their face and they both deserve high marks … and that is why we always purchase from Bestbuy! From the store to the delivery it is always easy to do business with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very quick and professional with precise notice and scheduling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator good Shelfs suckssssssssssss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Girl at Best buy was kind enough to call us when the Refrigerator was back in stock. it works Great, But the shelfs in the Refrigerator . Are REALLY bad, You can put milk or something flat its fine. BUT if you put a can or bottle on the shelf in the main part of the Frig. it will fall , Some times the Door won't shut right. But I wouldn't put it in my Kitchen ,It in good for a extra Refrigerator, We do not like the main Shelfs at all. No one installed.& it didn't come with a ice maker, But that's OK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was professional and polite. The only problem we had was we did not get the day before call to advise us of a delivery window and ours turned out to be the first of the day. They called when they were just 20 minutes away so we had to scramble to get ready.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Side by Side!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator . Great for small family. Love the side by side plus great water and ice dispenser on freezer door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    saved the best for last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad guys were great - they installed the fridge, ice maker water line, and hauled away my dead Kenmore....all in 30 minutes flat. they leveled the fridge, made sure it was working AOK, and gave a brief demo of the controls and how to change the water filter, too. money well spent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery Team Not Employees of Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation team were professional. I was told they were not Best Buy employees. They transported the freezer/ fridge to my basement. They plugged it in and told me to read the manual. The manual said it had to be upright for 2 hours before plugging in as the compressor fluids had to settle. I am hoping no issues arise. The guys connected the handle and installed the shelves.and removed my old unit. They were careful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I truly love my new refrigerator. It really just fit in place with the other appliances. I would definitely recommend to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered and installed very quickly and efficiently. The service guys were very professional in how they moved and set up the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called before he arrived. Polite. Excellent job installing refrigerator. Very careful, payed attention to details, answered all of my questions, and seemed very knowledgable. Very pleased with work done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service worth your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation it’s a must when it comes down to getting a large appliance installed and properly connected in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are so professional and polite. Very satisfy.

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and helpful. They unboxed before bringing it in & discovered a small dent in the side. I received a discount. The delivery went quickly and smoothly without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service,delivery insignia fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic wonderful service, delivery of insignia fridge and haul away of old fridge!!! Thanks to 2 amazing folks who did this greatest service for our best buy purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I didn't have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have it connected as there was no existing water line, but if the knowledge of the men who delivered it is any indication I think they would have done it right. They went over everything about the refrigerator with me, even down to the cleaning of it. Super nice and very knowledgeable men.

    I would recommend this to a friend