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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    8/21/20 install team great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers for refrigerator on 8/21/20 were a great team. Quick work in installing/professional/clean/gave clear instructions/all great... if all Home deliveries/installations were like this Best But is lucky!

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Irresponsible installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation, I noticed a difference from the wall to the refrigerator at the bottom and top and decided to use my level to make sure the refrigerator was leveled, it turned out it wasn't. After a lot of effort and toil and attempts with the help of my wife, it even turned out that whatever we do with the front legs of the refrigerator that are adjustable nothing we can do because the problem turned out to be just behind where the other legs are that are not adjustable and there we had an unleveled tile. So after a lot of effort we managed to push the rest of the plate from another type of floor and we managed to level the refrigerator exactly as they should have done. All these efforts and annoyances were because I know that not well leveled refrigerator or whatever can lead to many problems in the future! In my opinion, the question is not just to come and unload the product, to place it and to take some approximately acceptable or rather unacceptable forms and to leave and leave everything just like that. Disrespectful and contemptuous!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was quick and they did great job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team work upon delivery, setup was was done professionally. They had to take our door out to bring our refrigerator in, and they did a pretty good job in taking it out and putting it back together. Refrigerator was installed with precautions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew did a great job installing the fridge. It works great and I am getting a lot of use out of it. I bought for a spare for the garage. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our new fridge were very professional and quick! They were cautious with our new product as well as our furniture at home. I truly appreciate their hard work and excellent service!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upright freezer is great, however, some defects in the door but unfortunately, no replacements otherwise, it fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed our new refrigerator we’re professional, courteous to us and considerate of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Easy Does It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were very professional about installing this connection for the water line to the refrigerator so we could have ice and water. They knew what to expect and had us prepared with towels in case excess water came out of the existing line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the new stainless steel braided tubing excellently! They verified with me that no leaks were present after installing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Could not have gone better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect first time around. We were using the refrigerator as soon as installation was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Thanks for the help!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into our new house & having someone help us do it correctly is a peace of mind for a novice person. It took like 5 minutes lol they know what they are doing vs us doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great! They took the old fridge and installed the new one with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    25characters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge was good not much to install there out of the box , just waterline connection

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We had a connection...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install yeam did a great job. They were effective and efficient in connecting our new fridge as well as testing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG fridge, and the guys were really awesome who installed everything quickly and efficiently! They took old fridge (freezer died) with ease (not an easy task!).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job in a timely fashion. All packing materials removed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job guys we appreciate all you do for your c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer crew was awesome ensure a smooth flow of getting my appliance in the home without a scratch and made sure everything was working before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth every cent!!! Very professional installers! They took the time and explained and questions I had after the installation and made sure everything was in working order before leaving my residence.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great, workers were very professional and considerate of property, and very thorough with installation and knowledge of product.

    I would recommend this to a friend