Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Very efficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fine. Hooked up quickly. And efficiently.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Install of LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Guys did a super job ! very friendly and courteous
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 2 out of 5 stars
Stolen Food. Refrigerator door is no good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They removed our refrigerator out too quickly to the truck before I the wife was able to make sure that everything was out. When asked if there was anything left in my refrigerator Kevin said he checked it and that there was nothing in it. I realized that we did not have our Ribs and Tony's pizza after getting ready to cook the Ribs. Which was left in the freezer of the dented refrigerator. I said they stole it because Kevin told me that there was nothing left in it when all the time there was. Either that, or they only said that there's was nothing left in it to keep from going back into the truck to check it. Either way, they lied to me. I was skeptical about it but I didn't want to think that Best Buy works with lying crooks. I surely hope not because you're sending them to our house and that's not cool. We will be calling you all today because I hate liars. Also the Refrigerator French Door is still uneven and doesn't close so easily. What is going on? We can't keep having people coming in and out like this. Let's get this right.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Would definitely buy appliances from bestbuy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely buy appliances from bestbuy again. The installations are basically free except for the hardwares that cost pennies and gas units have a small fee. Its cheaper than my plumbers or movers bringing the units into the house. They moved 2 washers and dryers from the garage to the 1st and second floor around these tight circular stairs with no damage. Best of all, I purchased whole house appliances 1.5 years ahead of time for a new construction and was able to schedule the installation 1.5 years after the purchase. 1 fridge 1 range, 2 washers, 2 dryers, 2 dishwashers.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would buy again works great !!!!!!!!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Ready in no time!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed at how the installers got the fridge through the front door! Quick and easy for them! The refrigerator was installed and working in no time and Ready for use !
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
installation review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the installation went very well and the removal of my old refrigerator was easy as pie
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Excellent refrigerator installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of my new refrigerator went extremely smoothly. The guys were able to quickly remove the old one and get my new one installed including connecting it to the water line.
I would recommend this to a friend Rated 4 out of 5 stars
Smooth install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew was professional and polite. The only problem we had was we did not get the day before call to advise us of a delivery window and ours turned out to be the first of the day. They called when they were just 20 minutes away so we had to scramble to get ready.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation was superb and fast amazing was satisfied
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Okay job, with a few kinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was installed by a couple of friendly geek squad guys. They accidentally broke one of the wheels on the unit and tried to schedule a service call to fix it. We had to follow up for this to actually happen. I also had to pull out the unit and tighten the water connector, because it was leaking. The wheel was eventually fixed and the refrigerator now works great.
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 4 out of 5 stars
Dented Fridge Moved from Garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installers moved fridge with 2 dents from garage to our kitchen. It is connected to electric only.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Can’t Beat A Maytag
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Maytag Refrigerator. The Geek Squad team that delivered was top notch! Only complaint is the wrong ice maker was ordered.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy Install Guys were Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy technicians were great. Unloaded carefully and hooked up exceptionally. Really pleased with the process. This service came free with a refrigerator purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Frig
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great . Does what it needs to do . Love the refrigerator on the top. Pull out door freeze with basket inside does not hold as much food as a regular door freeze.
I would recommend this to a friend - Cons mentioned:Door alignment, Leveling
Rated 3 out of 5 stars
Needed some fine tuning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial set up seemed fine. Needed some fine tuning. Doors are uneven and fridge is slightly I'm off balance and not leveled.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Refrigerator hookup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two men brought the refrigerator and installed it quickly and professionally.. they cleaned up afterwards. Very pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice serviceman. he was quick and efficient. He ensured very this was connected properly and worked efficiently
I would recommend this to a friend Rated 3 out of 5 stars
Install O.K. customer service afterwards terrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was good. However, they didn't stand behind their product they sold me. And in between there I tried to stop an order for a dryer and am not allowed to do it.
No, I would not recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fridge water installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge water installation was super easy, the installer even organized the water tube and the plug wires.
I would recommend this to a friend
