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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27249 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 27,249 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Happy with my frig install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy install. I am very happy with the installation of my new frig. Worth the ease of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy professional installation - best team of delivery personnel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, quick installation and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m okay with it. Works well. I kind of wish it had glass shelves but that’s on me. Otherwise no problem. The installation guys were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendly, Fast and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and they were 15min early. 2 men brought it in and hooked it up without any issues. No damage done to the home. Had to remove door to get into the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refrigerator from BEST BUY and I was totally pleased with the product, sell (on line) and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Painless Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so worried the installers were going to dent my refrigerator, or just be rough with it, but what a surprised! these guys are pros!they were so quick and carefull, when they were completed they explained all funtions of the refrigerator, i was really happy with their installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job! I had to connect my fridge myself as I had to use a special long line.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Installing my refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator installers were great. I was worried the refrigerator would not fit into the space but it was perfect. I thought getting the old refrigerator out would also be a problem, but not for these guys! They know their jobs!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new big Kitchen Aid fridge was a big unit but the guys done a great job. They had to take off our front door, but they did it, got the fridge in and put the door back on again without any problem. Very pleasant and professional and ensured we were happy with the install and set up before they left. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installation Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very knowledgeable and quickly & painless installed our new fridge in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but incomplete service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my mind, installation is when it's ready for use. Delivery was prompt, refrigerator was carried inside, handles attached and it was plugged in. When I opened it up, all wrapping was still inside, and it's not easy to remove it from cooled refrigerator and especially freezer section. So, had to remove absolutely everything that is removable to get to room temperature, so we could remove the wrapping and wipe it off. That's reason for 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 4 out of 5 stars

    Worth having installers do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to have the installers professionally connect refrigerator to your existing water supply line and make sure everything is working so you don't have any problems later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was excellent, will definitely purchase the service again. The item was delivered inside my house, installled and tested before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Refrigerator installation was a breeze. Excellent customer service and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew exactly what they were doing, did it quick and efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 installs, the first was great, the second was a replacement of the first fridge which was damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth install. Friendly and quick. Professional and clean. Even took away all packaging

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery truck arrived with three workers. They pulled out my old fridge, installed the new one - along with water/ice maker tubing - in about 15 minutes. They then spent about ten minutes going over features and showing me the fine points like adjusting the doors and legs. Very happy with their service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install crew was professional, friendly and fast! They took care of everything and did it quickly and safely.

    I would recommend this to a friend