Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27347 reviews
(27,347 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation people did a good job of bringing a very large refrigerator up a narrow set of stairs without causing any damage. They also did well with installing the refrigerator in a timely manner.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that came to install the refrigerator, did so in a clean and efficient manner. It was ready to go when they left my residence.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional delivery and installation. Quickly took out old product and installed the new one.
I would recommend this to a friend Rated 5 out of 5 stars
Professional and knowledgeable Installers.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were promt, professional and well trained. they installed the refigerator in an hour and that may seem like a long time but because of the space it had to go into and the external doors of our house being narrow the installers had to take the doors off and put them back on when in place in the Kitchen. They installed the water line and ice maker line and leveled the refigerator very professionally. They also relocated our old refigerator for us into our workshop. (Added cost but reasonable.) We are very happy with the install by the Geek Squad intallation team.
I would recommend this to a friend- Cons mentioned:Door alignment, Noise level
Rated 2 out of 5 stars
Having issues w/ New Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got a refrigerator for which I'm having some issues. The water valve was not connected and so now I get a noise from the fridge that might be because it is not connected. Also - very important, the doors are not leveled and the right side door does not stay open. The foot from the fridge was not leveled accordingly so this may be the reason the doors are not leveled. They may need to come in and properly install it.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Happy with my frig install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy install. I am very happy with the installation of my new frig. Worth the ease of mind!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
My new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice refrigerator it's big and I can keep ice cream not told you again
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Pro install.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professionally installation team. On time and did their job quick.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent Freezer! Just what I needed for some ex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Freezer! I plugged it in and it started to get cold, right away. I love that it has the option to switch it to a refrigerator, if needed. Just using it as a freezer now & we are loving it. Very spacious & roomy.
I would recommend this to a friend Rated 4 out of 5 stars
Words can't begin to describe....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have rated it 5 stars, because delivery and installation were seamless. However, our refrigerator arrived damaged, and the amount of hassle to remedy the situation was insane! It took literally 9 calls, and having to order a new refrigerator, instead of just the 2 replacement panels we actually needed!!!! There has to be a more efficient way to remedy a delivery issue than this!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two delivery guys arrived on time and setup the refrigerator and made sure it was working properly. They explained how it worked and asked if I had any questions.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job in and out, No problems with the install and removing old fridge to garage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very helpful, courteous, and did a flawless job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install water line
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men knew what they were doing. Would recommend.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
A+ Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeled my kitchen and my old house doors were not wide enough to fit this fridge. Best buy had zero issue getting someone out to take the doors off and squeeze it into place.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 4 out of 5 stars
Good work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator doors needed aligned a month after install. They came and fixed the problem quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tools needed - necessary for the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were necessary for installation, they worked, what can I say? The product was perfect, the crew was great, the installation went flawlessly so, therefore, these tools get a five star rating! :)
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fridge water installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge water installation was super easy, the installer even organized the water tube and the plug wires.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people were so nice!! Would recommend this team for sure!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Refrigerator.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Refrigerator installation was a breeze. Excellent customer service and very professional.
I would recommend this to a friend
