Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27347 reviews
(27,347 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that delivered my fridge did a great job installing it as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed perfectly and timely. Delivery men were professional and polite.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 5 out of 5 stars
Installation and delivery top notch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small glitch in that freezer door was not completely leveled but given had to take does off to get in the house, were completely professional, prompt, courteous and otherwise very throrough...still earned five stars and my wife's "best delivery service ever" praise. Well done Best Buy!
I would recommend this to a friend Rated 4 out of 5 stars
OK as a 2nd or back up frig.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item itself is OK for the price. This is a "basement" refrigerator for us so I'm probably spoiled with my GE Profile that is our main frig. The installation however I would give a one star. The "team" that did the install was terrible. The man was rude, barely even grunted at us. The woman was very nice and friendly but I don't feel she was very well trained.
No, I would not recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
No Leaks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of our new refrigerator took no time at all. Best Buy's technicians came with the required stainless steel waterline and the installation with quick and without issue. Using top quality products usually results in a top quality results. Very Satisfied
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed it with no problem! Our line was there and ready. They got it all hooked up
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I always have them install your fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have them install your refrigerator make sure everything is plugged up make sure everything's working there's no scratches no damage nothing before they leave they did a good job
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and set up in timely manner respectful and courteous
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bless them, these guys have had to come out to our place four times in the past year and a half with refrigerator issues. Always on time, working smart, causing as little disruption as possible while always being well mannered and courteous. Awesome example of what service SHOULD be!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fast and they were cautious not to hit anything and they installed the fridge where we wanted it and gave the instructions & booklet! Mahalo
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
So worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys for the install and the did a great job and were super fast. Less than an hour to install dishwasher, range. And fridge. Happy i paid for the professional install. Well worth the money.
I would recommend this to a friend Rated 3 out of 5 stars
required for installation of refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we purchased a new refrigerator. Installer could not connect water line properly so that water and ice through the door worked. Replacement refrigerator order. When the replacement arrived, it was dented in multiple places. The installer (different from first one) was able to properly connect water line so water and ice through the door worked. Original installer obviously not competent. Waste of our time for two days.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arturo and Juan were great at the installation. They were efficient and took good care in not damaging anything.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Efficient Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the product was an efficient product for the money.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was fast and great. They installers knew exactly what they were doing and addressed all our concerns.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung products
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4 door French smart refrigerator with stainless steel flexZone drawer is really impressive
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Work done with few problems encountered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job completed, just be aware that installers would not help me shut off the water supply when I did have problems with water shut off valves, stating that I should call a plumber. Workers seemed more interested in canceling the ice maker hookup. I was finally able to get water flow to slow down to a dribble and they did complete the installation as expected. They did do a GREAT job on the overall delivery/setup and moved our old refrigerator to new location in garage.
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 4 out of 5 stars
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was done pretty well. This was the second appliance that ended up with a dent in it. Was replaced.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Very efficient and amazing installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and fast and efficient installation by the technicians. It was a very smooth process.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend, they did a great job. No complaints
I would recommend this to a friend
