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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta refrigerator, plus he service going up and down steps both to remove the old and install the new was seamless. They even reversed the doors for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ms. Arlene Balin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the refridgerator was finally installed all went well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of my refrigerator being delivered is set up to excellent service is a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidiare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person who install my refrigerator are very professional. they are expert with the product they have installed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. My only complaint is until it reaches operating temperature it is VERY noisy. An ideal #2 refrigerator. If possible keep it in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery experience. Absolutely cared

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic delivery experience. The crew was courteous, very professional, efficient. Exceeded my expectations. I had a terrible experience with the other big box supplier’s delivery crew.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Last one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the stainless steel but if it’s that easy to dent I may have second thoughts. It took 3 replacements before we got one that wasn't damaged from were ever they get them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing our fridge. We didn’t know if they would be able to fit it through our door because it was such a tight space but they handled it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fridge instal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very careful and did a great job installing the new fridge and removing the old one. Very courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service but horrible logistics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying how great Matthew Sosa (I believe that was his name when installing my fridge. With that being said the door had a dent in it and I wanted the door replaced which was no problem. The was to come within a couple of weeks and installed. The day the door arrived and was to be installed, it turned out to be the wrong door. Had to re-order the door again and wait another week, the week came and left and I was informed that the door had not come in the mail and had to wait another week. I had to wait almost an entire month for the entire fridge to be installed.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Water line connection - Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation staff was very professional. They installed the waterline correct the first time. I was worried as I have had bad experiences with other companies but Best Buy's team seemed like they were well trained and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful, courteous, and did a flawless job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the optional installation and I am glad I did. They were very professional, efficient, and courteous. They installed the refrigerator and cleanup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fast and friendly. They were on time and did a great install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement refrigerator for one that had an issue. This one has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, knew what they were doing. Also had a few bumps but figured it out quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Movers not Handymans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have a water outlet with a faucet. They won't install on an open-ended pipe that is controlled by a valve. Not professionals obviously. They are movers not handymans.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed in a timely manner and excellent problem solving. The LG refrigerator is our most favorite ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were in a hurry but remained patient and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent team of installers. Very careful and thorough. Also explained basic operations. Could not have been better and were very good about communicating delivery time.

    I would recommend this to a friend