Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27249 reviews
(27,249 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Leveling
Rated 4 out of 5 stars
Fridge install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a lot of tape had to be removed by the home owner, had to level the product and adjust doors, figured the crew would take care of that.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was timely, fast, and professional. Installers gave good instructions on product use as well. We weren't expecting the installer to have such thorough product knowledge - Wonderful service!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Black Stainless Refridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just want to say that Team Hector was fantastic and professional in getting our new refridgerator in, set up and running. We are so happy with our new fridge and with their help in getting it here and running!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertised, very happy with it. would recommend it
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large capacity of this refrigerator. Also like the two door freezer very much. The fingerprint resistant finish is great. However the handles are not. It is a very quiet refrigerator. So far no complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation done as part of order itself and did not pay anything more for it. They arrived on time, installed it and ensured everything is working as expected. Happy with the service
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great fast on time and very knowledgeable and when they took the front door off and put it back it no longer squeaks lol thx
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item works well and the delivery people were very helpful. Highly recommend this delivery company.
I would recommend this to a friend Rated 4 out of 5 stars
Words can't begin to describe....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have rated it 5 stars, because delivery and installation were seamless. However, our refrigerator arrived damaged, and the amount of hassle to remedy the situation was insane! It took literally 9 calls, and having to order a new refrigerator, instead of just the 2 replacement panels we actually needed!!!! There has to be a more efficient way to remedy a delivery issue than this!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installation crew
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was very good! The first refrigerator arrive damaged so the installation crew had to do a lot of customer service. They were awesome and came back to install the new replacement refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did an excellent job of delivering my new refrigerator and move my one in the kitchen out to the garage and taking my old one out in the garage off. Very professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quality installation of my new freezer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did an excellent job of getting the freezer in my basement where I wanted it and set it up for me as well. Did a quick tutorial also.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job. No issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and well done install. Put the front door back on right after they brought the fridge in. The last installers left the door off for at least a half hour while unwrapping the fridge. I would use them again
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. They relocated my old fridge and install the new one with no problem at all. They had to remove my front door, both the old and the new refrigerator doors and assemble everything back together.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went well. Technicians are well trained had a good experience
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a good job with the delivery of my new freezer. They made sure to measure everything (doorways, the path to where it was being installed, etc.) There were no issues and they did the install relatively quick.
I would recommend this to a friend Rated 5 out of 5 stars
Superheroes that install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went quickly in and out within about 5 mins including the whisking away the old fridge. They were very nice.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good install crew!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys took their time so as not to damage the floors or wall cabinet during installation. Much appreciated!
I would recommend this to a friend Rated 5 out of 5 stars
Water line
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew that arrived at my home attempted to hook up the waterline to my refrigerator unfortunately, they were unable to complete the process due to the fact I need to call a plumber in to do the job.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great delivery service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issue when making the install. Appreciate very much the diligence presented with the job.
I would recommend this to a friend
