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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27341 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 27,341 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional and respectful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative technician. Showed me all the important aspects of my new refrigerator. Very professional and respectful of my floors and counters during installation

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great features and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very roomy and basically the same exterior size as the 25.5 cub ft model. Produces plenty of ice. Water dispenser much improved over previous models. Stainess seems very fingerprint resistant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Let the Pros do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys that came out to deliver my refrigerator were awesome! They were super careful not to bump the doors and walls, and were really careful about my hardwood floors that had just been finished. Quick set-up[, with everything working before they left. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is great. It has more room for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fridge instal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very careful and did a great job installing the new fridge and removing the old one. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job with my refrigerator. No damage and was very professional.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Smooth installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation on Sat. Need to flip door by myself using a kit included, since additional service fee that I was told.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy fridge guys are awesome and make sure your fridge is running like it’s suppose to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Overall great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend anyone having new appliances delivered to let Best Buy delivery guys do the installation and hookups for you! The were very careful as to not damage anything while performing this service. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, great delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install went smooth, installers were friendly and very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! The young men were very professional. Made sure all was connected properly and explained to us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to happen in the Laundry World. LG is winning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positioned the freezer as requested, made sure the unit was level.

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 4 out of 5 stars

    Dented Fridge Moved from Garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers moved fridge with 2 dents from garage to our kitchen. It is connected to electric only.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Irresponsible installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation, I noticed a difference from the wall to the refrigerator at the bottom and top and decided to use my level to make sure the refrigerator was leveled, it turned out it wasn't. After a lot of effort and toil and attempts with the help of my wife, it even turned out that whatever we do with the front legs of the refrigerator that are adjustable nothing we can do because the problem turned out to be just behind where the other legs are that are not adjustable and there we had an unleveled tile. So after a lot of effort we managed to push the rest of the plate from another type of floor and we managed to level the refrigerator exactly as they should have done. All these efforts and annoyances were because I know that not well leveled refrigerator or whatever can lead to many problems in the future! In my opinion, the question is not just to come and unload the product, to place it and to take some approximately acceptable or rather unacceptable forms and to leave and leave everything just like that. Disrespectful and contemptuous!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent refrigerator installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my new refrigerator went extremely smoothly. The guys were able to quickly remove the old one and get my new one installed including connecting it to the water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bedt Buy installers were great - knowledgeable, great care with the product & out kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away and install of this new refrigerator went as smooth as it could have been.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge and installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Installation done by gentlemen that showed was really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would definitely use this service again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Both installers were friendly, careful and professional. The were respectful of our property, quick to install, and took the time to orient us to the unit.

    I would recommend this to a friend