Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27249 reviews
(27,249 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, looks great with good food space. I also like the dual tray to use as freezer or refrigerator
I would recommend this to a friend Rated 5 out of 5 stars
NEW Fridge!@
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that showed up for the install was great. They were professional and very polite! I want them for the next one.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Required for new install, worked fine for the installation
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were excellent in assisting this delivery. Very polite and professional
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant thank Best Buy and there team enough. Our installers were top notich. They were so friendly, timely, and did everything they could to make sure that my experience was done to my satisfaction. Im very happy with Best Buy and would not hesitate to use them again!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
experienced technician
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worker new exactly what and how to do job. explained what and why he did it that way.
I would recommend this to a friend Rated 5 out of 5 stars
best option for quick appliance delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally went to loews and home depot to find a refrigerator. ours was breaking down and we wanted a quick delivery with options. this was hassle free. and they even price matched. no one else in town was able to deliver within the week. everyone else was trying to schedule us months out with no guarantee we would get the fridge we wanted. we were so relieved and happy. we will be coming to best buy for future appliance purchases.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
No Leaks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of our new refrigerator took no time at all. Best Buy's technicians came with the required stainless steel waterline and the installation with quick and without issue. Using top quality products usually results in a top quality results. Very Satisfied
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Freezer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for over 2 years work’s absolutely great, never had any issue
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love this freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deal. Perfect size, deep with self basket. Love the inside light.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 5 out of 5 stars
Installation and delivery top notch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small glitch in that freezer door was not completely leveled but given had to take does off to get in the house, were completely professional, prompt, courteous and otherwise very throrough...still earned five stars and my wife's "best delivery service ever" praise. Well done Best Buy!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator delivery and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient. They called beforehand to inform that they would be there and showed up on time. They were professional and performed the job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Work done with few problems encountered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job completed, just be aware that installers would not help me shut off the water supply when I did have problems with water shut off valves, stating that I should call a plumber. Workers seemed more interested in canceling the ice maker hookup. I was finally able to get water flow to slow down to a dribble and they did complete the installation as expected. They did do a GREAT job on the overall delivery/setup and moved our old refrigerator to new location in garage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fridge and installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great. Installation done by gentlemen that showed was really good.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Ms. Arlene Balin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the refridgerator was finally installed all went well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing the refrigerator. Clean and professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
FirstChoice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best installation team that has ever installed any appliance we purchased over the past fifty years. This includes six houses. They were outstanding.
I would recommend this to a friend Rated 4 out of 5 stars
Make your selections carefully online....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were informed we didn’t choose to have water installed and we did, but was informed by one of the gentlemen that our water line needed to be updated anyway. So we ended up doing this portion on our own and it was no biggie, just be careful when you make your selections online and be clear to them what you need done. I wasn’t arguing and needed a new updated line so I didn’t press the issue and we drilled and did it on our own which might have been a better situation for us anyways.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bless them, these guys have had to come out to our place four times in the past year and a half with refrigerator issues. Always on time, working smart, causing as little disruption as possible while always being well mannered and courteous. Awesome example of what service SHOULD be!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy Install Guys were Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy technicians were great. Unloaded carefully and hooked up exceptionally. Really pleased with the process. This service came free with a refrigerator purchase.
I would recommend this to a friend
