Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is the way to go. It works way better then the samsung we had. Hopefully this one last a lot longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done quickly and efficiently and professionally - and pleasantly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seemless install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were professional, proficient, curteous, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very quiet which is a plus. They should redesign the bottom drawer. The present model is one large bottom drawer and it’s not too good for the senior people. When the drawer is filled up, it’s quite difficult and heavy to open the drawer. They should make it into 2 separate drawers. The stainless steel on the outside is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    experienced technician

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worker new exactly what and how to do job. explained what and why he did it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, quick installation and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent personnel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent personnel, very attentive and respectful. They knew what they were doing and got our fridge running and ready to use in just few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job getting our refrigerator in and installed! Made my job much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They went above & Beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job, guiding the refrigerator into our 1940's house which is not an open space area. Removed our old refrigerator and hooked up our water line. These guys were great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smooth, on time and fast install.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was on time and fairly quick. They managed to get the fridge into the house and it was a tight fit throught the door, but they got it. Happy Customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional. They handled the refrigerator just like it was their own,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers took care of setting up our fridge, unwrapping, and ensuring filter was in place. All this was done with no nicks or dents to the exterior. Arrived on time as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price.. very spacious for a large family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that delivered our fridge was awesome. Had the old unit out and new one installed in no time at all. Was very professional and curtious. Highly recommend thks swvice.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Good appliance, poor installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installation team were good, got the old refrigerator out and the new one in with no problems. They could not hook up the ice maker due to a different connection but told us to buy the converter connector and they would come back and finish the job at no charge. We purchased the new connector, and a difference team showed up. The new team came super early, took one looks at the new connector and told us we nee A plumber and left within 5 minutes! They were rude and never did finish the leveling of the refrigerator. My brother came and hooked up the ice maker, but it’s slow when on water mode, and the refrigerator is still not leveled. I am unhappy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and fast. Careful and respectful. Very appreciated knowledgeable install. Training someone well in the process. So far the product is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-man crew who came to install the fridge were very professional. They told me step by step what was being done & gave a brief intro to using it when installation was complete. They left everything clean and didnt scratch walls or doors! A+!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the service I got from the delivery / installation team that brought the refrigerator to my place. They came on time and did the complete work with great efficiency. No issues at all. And everything worked out very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick & no hassle. No problem to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor ability to get and stay cold.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the first refrigerator and returned it because even when setting it to 33 degrees, the best/lowest that it could get it was 35 degrees (we put two thermometers in it to check temperature even after filling it up and not opening it for am entire weekend while we were away). The 2nd fridge also cannot get it to stay consistently below 35 degrees even when set at 33 (digital gives it a range of 34 to 41 degrees) . I bought 4 old school thermometers and 4 digital to compare our freezer, two old fridges (out in the garage) and this new fridge, and this new one can't hold a match to either old one or the freezer. Both of the garage fridges (in an uninsulated 80+ degree garage) can keep it in the 32-34 degree range. This new indoor struggles to get to 34 degrees. Pretty sad.

    No, I would not recommend this to a friend