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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27227 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 27,227 reviews
  • Rated 4 out of 5 stars

    Wobble Prone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer except for frame stability. Unit slides, wobbles when door is opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of storage and sleek design!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design of the refrigerator and the flexibility of the middle drawer. Tons of storage for all your groceries and the door in door is such a game changer saving energy. We never run out of ice with the dual ice makers. Best bang for your dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Andrew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation very happy with the professionalism of the gentleman that came.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great instsllation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator installation went perfect. Couldn’t ask for a better one. The men were so careful not to scratch or damage in any way. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use this service. It pays to get it. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good appliance purchase. Delivery went well and all appliances are still working. I would purchase Whirlpool appliances again in the future from Best Buy and would have Geek Squad install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the delivery service. They were in and out within minutes and super sweet and knowledgeable about the installation. 10 out of 10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt. They put it together outside, brought it in, hooked it up and it was ready to go. The installation was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys moved quickly and did a great job! I even pulled up after them and they had everything ready to go once I pulled in. Great Group!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing my new refrigerator. My doorways on our 1880 farmhouse are smaller than the new homes, so those guys had a big job getting our new large refrigerator in and set up, but they handled it quickly and professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work performed well, with a little attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my refrigerator delivered previously, but due to an issue with the kitchen, it was not able to be installed. I called best by to have the install completed including hooking up water supply line. My kitchen had some awkward dimensions that would make getting the appliance into the spot difficult but doable. The attitude I got from the delivery personnel was not appreciated, but after some persistence on my part they "gave it a try" and aside from scuffing up my walls a bit they got the fridge installed with about 3 mm to spare and I was happy with the work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quick & Easy delivery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, removed old refrigerator without taking off doors. Delivered and adjusted new refrigerator. Quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They do it right and the first time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job, very proud of the work they

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good!good!good!good!good!good!good!good!good!good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over & Above

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were absolutely fantastic. Professional, courteous & extremely thorough in their installation….highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and cools evenly. Plenty of space for bottles, milk, eggs, and leftovers without looking overstuffed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast and they they were on time. Came did their job and left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our recent LG Refrigerator Installation (connected & ready to use) when flawlessly. The installation crew were quick and knowledgeable. No problems encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and installation of refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was impeccable, the total tech staff were extremely careful, thorough, and professional… They also kept us updated on arrival time and were punctual

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A smooth, efficient delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator delivery went very smoothly. The men who delivered worked together well , cleaned up, and got the job done quickly and efficiently.

    I would recommend this to a friend
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