Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were top notch and very professional. Im very pleased with the job they did. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But Team did a great job taking the old refrigerator out and installing the new one. They were in and out in a very short time!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator/Freezer Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Refrigerator because the one I had for the last 19 years stopped working. The bonus is there is more room for beverages. I also got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation No issues at all with installation very good experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes buy this cant go wrong at all…..very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    In and out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were ready to go. Quickly remove old and installed new. Courteous and competent

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Delivery steam.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome two guys. Very professional! They removed old refrigerator to garage and installed new one in space in kitchen. Wasn’t easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and took extra special care to measure and make sure they did not scratch or ding the fridge getting it into the house. I highly recommend them for their knowledge and quickness. It only took them about 20 minutes and they had to remove the doors to the fridge and the door to the house!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One , Two, this is great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Installed refrigerator had glitches, the second time around was terrific

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average Delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate installation. Did not like that they left without removing all the styrofoam packaging inside the refrigerator, or left the plastic protective wrap on most of the refrigerator. These guys did what I consider the most basic of delivery. They did not show the same outgoing personality and enthusiasm that I have gotten accustomed to from Best Buy Delivery Personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workmen hooked up the refrigerator with no problems. They were very professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd actually recommend this refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the water hook up ... don't get me wrong, the installers were great, really were ... but, I had to get them a socket to get the base pallet off this unit ... and they did not have a standard fitting to move my water line over to the new refrigerator with them ... and as it turned out, it was the same piece that was already on the existing line ... just looked different because it was recessed into the unit. so, I ended up putting it on myself, after they left .... ( at which point, I rolled it back in pace, crushing the poly line, and flooding my basement for three days before I discovered it ... lesson, do no EVER use poly line, only pex, poly cracks. So, yes, I paid for a service I didn't actually get ... and got problems I didn't actually need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelling delivery service. No complaints at all. Very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer Delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First freezer arrived damaged. 2 nd was fine. Install and removal were fine. I wish you could tighten up your delivery window but I do appreciate that you show me how many deliveries are ahead. Knowing the location of them would help even more

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our refrigerator was satisfactory. We installed our own water line. The delivery took our the old refrig and brought in the new one, carefully removing the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful of property. Knowledgeable. Timely arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia Fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge. Bought many 18cu.ft. Insignia for my rentals. No complaints from tenants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools and kit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to install. Definitely recommend this kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a freezer from Best Buy when it arrived and the delivery men unboxed it the freezer was damaged. They replaced it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this installation team! They were quick, cordial, professional & clean. They installed my appliance in a small space without issue. They also moved my old appliance to another location with the same amount of care as the new one. They were also certain to ask me if had any concerns and provided me with the information I needed. Excellent job Saul & Juan! I would also like to add, Happy belated birthday Saul!

    I would recommend this to a friend