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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 27,394 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and very professional. He didn’t wasn’t time or damage anything. The two worked together fast and made the installation process quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in fridge was big. Installation was tough. Best Buy had 4 big strong guys and together they made it work. I was surprised how quick it got done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! I have an odd shaped house which made install difficult, but Anthony and Tim were miracle workers. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivery and install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and efficient, explained the process and use of product. Were very careful not to scratch our floor or dent our products which was my experience with a different company that sold us our original products. They provided Night and day service from the other store we used 5 years ago, will always come back to Best Buy for their quality service from purchase to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly and professional the frig is great just what I was looking for the delivery team was on time as promised that is always good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all was said and done, i finally received my replacement refrigerator and i love it. Thanks to the Appliance manager at the B/B in Cordova Mall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my fridge. No issues and excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced all the appliances in my kitchen with these GE slate finishes. They are wonderful and don't leave fingerprints like stainless, but look wonderful and expensive. The install kit was easy to install and didn't leak at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time. The install refrigerator was done without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional and excellent. Super knowledgeable and did a great job keeping my walls unscathed. The fridge has been amazing! Love the snack drawer and water pitcher!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what you need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, informative and professional workers. Called before arriving. Installed the product. Showed us how to operate it. The did everything you would expect and were like-able.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent amd speedy service. Had a fridge installed. Good communication throughout delivery process and Zero issues noted. Got the unit in and working within 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install our fridge was great, carrying the behemoth up a flight of stairs and navigating a tight turn. The fridge was connected to the existing waterline within minutes and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIDGE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young lads did a fantastic job in the delivery, installation and haul away... MUCH APPRECIATED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required for new install, worked fine for the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy delivery completed entire installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did delivery go smoothly so did installation. Before leaving, the delivery team ensured that my daughter was completely satisfied with the freezers location and electrical connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working good when was connected and have no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT INSTALLERS111

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLERS DID A TERRIFIC JOB!!! I WOULD RECOMEND THEM ANY TIME!!!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Noise level

    Rated 2 out of 5 stars

    Training is in order

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is noisier than my old Whirlpool frig The top door for the freezer was not installed right by the delivery people, letting the freezer ice up at the crack between the door and inside the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to our home were courteous and took good care of my home. They explained everything had it up and running in no time.

    I would recommend this to a friend