Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27250 reviews
(27,250 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy has Very Professional Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers for our new refrigerator were very professional and did a great job. They knew what to do and they carried the refrigerator in to ensure that they did not damage our floors.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional guys and they are very friendly and did an excellent job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery efficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and quick installation: shared the expected timeframe and delivery on time
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers who came to install our refrigerator did such a great job! They were in and out in 5 minutes and everything has been working perfectly since then. They helped to move furniture around and stayed to make sure everything functioned properly!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Water line installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the refrigerator was delivered it was installed to the water supply. They job was done quickly and efficiently. The installer was friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely seamless replacement of our broken refrigerator.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great service!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two tech guys came on time and hauled away the old refrigerator before the installation of the new one. They finished the whole work in half an hour and we are satisfied with their service.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 4 out of 5 stars
Good job for the most part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d have given them a five star review, because they did a great job with almost everything, but I just realized today that they didn’t level the doors.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Bel Air Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install of side by side refrigerator went very well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Get the Best Buy guys to install your refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation guys were great. They got the job done fast and made sure they cleaned up their mess. Would recommend them.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator delivery and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very professional. They installed new refrigerator and took away the old one. Very quick delivery. Ordered Monday night and arrived on Wednesday.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best service ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. They were careful and cautious when installing it. They did a perfect job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great, Hard Workers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My delivery crew was professional, fast, courteous and helpful. Many times, service workers don't get the appreciation they deserve. It's a hard job, especially in the heat, and I couldn't be happier with the way they treated me. Thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator ice and water hose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator hooked up and working fine as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent personnel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent personnel, very attentive and respectful. They knew what they were doing and got our fridge running and ready to use in just few minutes.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was great! Guys did it easy and fast. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 2 out of 5 stars
Installers questionable - Installed well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We feel the crew was not honest and maybe inexperienced. Told me I needed a piece for the water line hook-up that I did not have. They then told me they had to use a piece from a hose kit that was for another customer, but not to say anything because they weren't supposed to do that. They said the kit is usually $80. I asked what I owed them and the man said they can't take anything for it, but they can take tips. All I had was $20, so I gave it to him. Later, in talking with my husband, I found out that we had purchased the hose kit at Best Buy when we purchased the refrigerator, so technically I purchased the kit twice and was not left with the kit when the installers left. Also, he had to turn off the water to the refrigerator, and in doing so the installer turned off our gas line, so we had to have the gas company come out to turn everything back on. The refrigerator appears to be installed properly and is running well.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Must have 1/4" existing to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're having the techs installing your existing water line make sure it's a 1/4" to a 1/4". There is no other attachments that come with it. My only issue is i had an existing line, but had to buy attachments to taper from 1/2", so i paid for a service that i didn't get.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new refrigerator works great and lots of space for my needs, just wish that the door opened a little more wider but over all I love it , great fridge if you need one that's the one ....
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered and installed the fridge were awesome. They were friendly and well mannered. They made the process smooth and less stressful.
I would recommend this to a friend
