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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27393 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 27,393 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    fridge installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys that installed and tested the fridge. everything was done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best appliance buying experience in a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the delivery and installation was flawless. The installation crew was very professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator, and the installation service was really good !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation guys were great. Very careful and considerate of my home. Installation was a breeze and they were very knowledgeable about my refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable team that did the work. Allowed me to watch and they explained their process and steps.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious 20cf Like no handles, pull part of door Like stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were great. They were polite, arrived within their window and had our fridge set up within 10 minutes of unloading from the truck. Would absolutely opt for it again when buying a major appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know that Best Buy offers this service. The delivery driver was very professional and quick. He connected my new fridge to the water line, made sure it worked and had no leaks. He was quick and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Happy with installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery drivers did a great job installing the water line from the refrigerator to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the Installation. The guys picked the old one , Installed the new one ,out the door in less than 20 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    installation was timely and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of the size the people delivering the Refrigerator did a great job, no scratches. They were also very good about telling us about running the water filter, replacing the lines and making sure it fit the space

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did the install. They guys that came were awesome. Friendly and efficient. They moved my old fridge and installed the new one. Excellent job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, arrived early the installment was fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Went great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great/smooth. The install team was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done quickly and professionally. They checked it prior to leaving and made sure it was running properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy being able to shop online is great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is laid out perfectly on the inside and it has an "exterior" door that you open without actually opening the entire frig. It allows us to put more in it than ever before. Completely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Easy installation. No need for special tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew, real pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super concerned about my delivery. I had had knee surgery the day before, the delivery was scheduled for Dec, and I have a super steep driveway and a narrow entry door. So I was concerned if they would come up the driveway with their truck, if it was okay to open the box outside and carry the fridge inside through the entryway stairs and front door. They exceeded my expectations, it seemed the challenges ahead of them were not even real. They came in a smaller truck, it was not snowy thank God, -although it was in the 20s outside. They opened the box outside and had some awesome gear to put it in their arms and bring it in. They were very professional and arrived just on time, it was all amazing and way fast. I would totally hire them again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely seamless replacement of our broken refrigerator.

    I would recommend this to a friend