Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27345 reviews
(27,345 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Qualified Installation Services with a Smile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy, installers knowledgable. That said, I need to take the time to caution others as I was not. After trial and error I discovered that many newer Samsung refrigerators can cause circuit breakers to trip, specifically, the grounded ARC FAULT. So, while you are asked to measure prior to delivery, check that breaker box too!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent delivery and set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job! These guys were quick to show that this was not thier first rodeo. Set the fridge up and hoked up the water and made sure everything worked!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
LG frig install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very good and very fast. Installed ice maker quickly and we’re on their way
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Friendly & Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great team, knew exactly how to navigate through my narrow front door. Installed in reasonable time and very friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional and personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an excellent experience with the delivery, the people delivering the refrigerator did a great job. I will purchase from best buy again because of this experience.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service and effective. Came took old fridge and set up a new one. Fast service.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
No install issues!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad crew were amazing!!! My refrigerator installation was perfect!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered as promised, the guys set it up and it works perfect and they hold out our old one. Couldn’t ask for anything more.
I would recommend this to a friend Rated 5 out of 5 stars
Nice job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job knowledgable of product my plumbing shut off worth replacing new one is needed after 10 years os service
I would recommend this to a friendRated 5 out of 5 stars
above and beyond, literally.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad went above and beyond. My toddler was locked in the bathroom and we moved into a house that hasn't been updated since it was built 45 years ago.... One guy installed the fridge while the other took time to help me get the door knob off to rescue my toddler... It was the most amazing example of the kindness that is still in the world. I'll never forget my experience with the delivery team!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth transition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smoothly! They made sure my refrigerator was handled very safely through the doors. They listened to my comments and got the job done efficiently!
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator Installation Without A Hand Cart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two individuals from Pacific Sales delivered the LG 3-door LFCC23596S refrigerator we bought from Best Buy. They arrived promptly on the promised delivery date. They unpacked the refrigerator outside our home and surprisingly hand carried the refrigerator into the house. No handcarts rolling into the house. They removed all taping, set up the shelves, leveled the refrigerator and positioned the refrigerator exactly into it's designated space. After checking out that the refrigerator was operating properly they immediately cleaned-up and remained to assure we were satisfied before leaving.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
awesome service from installers to svc ctr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome service, bought to replace an older fridge that had become a bit long in the tooth.
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great. The movers helped with the old refrigerator and helped set up the new one. Explained the process before entering home and everything went well.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation of my new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed my refrigerator were the most professional men. They were great to work with. Took extra care, because my new fridge was delivered during Covid-19
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem with install, technicians were helpful and careful as they brought it into the house.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
KitchenAide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that performed the installation of my new KitchenAide refrigerator were efficient, professional and courteous.
I would recommend this to a friend Rated 5 out of 5 stars
Great work for installation 5/17/2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have a 3rd refrigerator Installed. Had one faulty unit. First group and this 4th group (same installer) were able to complete the installation with no problem since they installed the initial refeidgerator that just was installed 5/17/2024. These are the most reliable installers.
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Connecting to water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rafael was a tremendously good technician who connected the line from the refrigerator to the in house water line and then calmly waited 5 minutes while concerned wife waited for a drippy leak. It didn't happen. Great man.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fridge install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job getting it installed correctly on a timely manner.
I would recommend this to a friend
