Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27347 reviews
(27,347 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Delivery/installation of refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery/installation guys were professional and friendly. They had the frig all set up in a snap.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. They took extra care with delivery and installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Helpful, Punctual and Responsive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that came in to remove the old refrigerator and install the new refrigerator were solid. They were communicative, punctual and were quick. Very happy with them.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fridge installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation went amazing! So smooth and fast. The delivery guys were very nice.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator Delivery and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Delivery Team was very knowledgeable about how to install the refrigerator and the water hook-up. They were also able to level the refrigerator properly despite our home being an older house and also helped us with the various modern-day properties of the front door.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator install tool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this tool useful for the successful installation of the machine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
First Rate Delivery/Installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Crew that delivered and installed the Refrigerator were first rate. They got the job done efficiently and professionally .
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians are so professional and polite. Very satisfy.
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Was simple.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as it is described. They hooked up a water line. If they busted the fitting or something was wrong with the fridge, then they would have to replace it with a damage claim.
I would recommend this to a friend Rated 5 out of 5 stars
Return exchange, Samsung refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vincent and the team were efficient and professional removing the damaged refrigerator and replacing it, hooking up the water line and removing the appliance doors to get the refrigerator in and out. The fridge had a crack on the interior of the left freezer so it was something that required a return/ exchange. He took the time to show me some of the refrigerator features in the menu that I was not aware of.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very thorough & considerate. They completed the installation of my refrigerator quickly.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice professional crew. Old refrigerator was removed and new one was replaced very quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thanks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They left the refrigerator ready to use thank you so much
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Easy install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy. It didnt take any time at all to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issue with installation of refrigerator, working fine.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
GREAT REFRIGERATOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOTS OF ROON IN THE TOP REFRIGERATOR. THE BOTTOM FREEZER IS ALSO LARGE AND THE LIGHTING IN BOTH IS WONDERFUL NICE AND BRIGHT. THE SLATE COLOR IS AWESOME NO FINGER PRINTS. LOVE IT. AAA+++
I would recommend this to a friend Rated 5 out of 5 stars
Great job!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job with the install. Very courteous!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr Jon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and quick. Customer service was great as well and I was addressed by name
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were awesome! They were helpful and on time. The refrigerator was up and working in no time!
I would recommend this to a friend Rated 5 out of 5 stars
NEW Fridge!@
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that showed up for the install was great. They were professional and very polite! I want them for the next one.
I would recommend this to a friend