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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 27,392 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Nice install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came a little late but installed refrigerator and hooked up water line. No complaints. Only thing they didn’t do was adjust the door on the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install service! guys were super helpful and got our appliance in perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hooked it up and Dashed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed perfectly fine, and it works. There is a bit more to it though. I'm not sure whether to address it here or in a separate review, but the guy who brought it in and did the hook up did not have it fully ready to use. There's all kinds of foam and tape on the inside of the fridge that he didn't take out and it's really hard for me and my mom to reach all the way back there and get it. He hooked it up and dashed out the door. To me, he should have done everything, including peeling off the tape and foam.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were extremely polite and experienced! They were clean and knowledgeable about how to get the fridge into my house without any damage.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Door alarm was not aligned properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite and efficient, but we're in too big of a hurry. To get the refrigerator in the home they had to remove the doors. They didn't have the right tools, and left the magnetic door alarm sensors miss-aligned. After an hour or so of the door alarm ringing, I figured out why it was ringing and aligned the sensor on the door myself. It took two minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great delivery team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very polite and quick. They were in and out in no time and my refrigerator was plugged and and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and knew what they were doing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Whirlpool fridge! Best purchase ever....and the Geek Suads service was impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product, does the job effectively.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Efficient installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient installation--only a few paint scrapes! Good decision making on the best way to get frig into the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed and connected my refrigerator perfectly in my kitchen did not damage anything I’m a very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator! Great service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator! Great service! Everything was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient install. Very courteous and capable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and secure for all the products purchased from Best Buy. Safety was first and foremost by the installation team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The only way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB guys that did the new-refrigerator installation with water connection did a first-rate job. Kudos to Best Buy for their superlative service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Geer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great refrigerator and very good size not to shiny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge Instullation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job. They worked until the Fridge was installed and working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    David and crew were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David from SW Denver and his partner made short work of this installation. They were fast but precise. There was no damage to fridge or household. Extremely pleasant and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was performed as advertised, with no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Water line

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problem although the ice maker is very loud it works well and we have plenty of ice. Love the refrigerator minus the Handle scratch’s.

    I would recommend this to a friend