Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good service and took time to care!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from the team who delivered on August 11. They were professional and took great care to explain what to do with the water to ensure that we flush out the water from the water dispenser and the ice maker. Rolando and his companion from Manada did a good job. They didn't leave their sweat anywhere during a hot day, and that takes a lot of effort!
I would recommend this to a friendRated 5 out of 5 stars
Professional and thorough installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were extremely patient and professional with the installation process They left no stone unturned and setup each facet of the refrigerator, ensuring that the Smart Things app was installed, and that we were aware on how to operate all special features.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Installation
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer was installed and ready to go. I have had no problems with the installation at all.
I would recommend this to a friend Rated 4 out of 5 stars
Delivery installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st crew who one of the guys was named Joe was awful , so rude when they came was so unbelievable walked away when we were talking ro him. I do not think there is enough room ro talk about everything that was wrong. My 2nd crew that came was incredible.. very nice considerate explained things was a1 in my books need to keep these guys
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Exceptional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deliverers/installers deserve a acknowledgement and raise. They were very courteous, respectful of me and my home, and did an exceptional job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung refrigerador
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with refrigerator. Installed and excellent service since purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and good service. I waited little longer but not bad.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Nice installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived as expected and installed on a timely manner. They cleaned up accordingly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerat Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did excellent job installing new refrigerator znd hauling away old refrigerator Very pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome and fast! They called prior to coming and once they arrived they were courteous and knowledgeable. :)
I would recommend this to a friend Rated 5 out of 5 stars
Bestbuy home delivery were the BEST!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved Bestbuy home delivery! Jamal was exceptional! He and his helper were extremely respectful of property, very knowledgeable about product when I had questions, & extremely professional. I was impressed.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional team of installers
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy crew did a great job installing our fridge. Very professional and courteous.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Money well spent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys worked fast and were clean and respectful. Couldn't ask for a better delivery team! Thank you!
I would recommend this to a friend Rated 5 out of 5 stars
My fridge delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guy's were professional and friendly and prompt. Set up was quick
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Marion and his crew were amazing and solved all the corners and square problem while delivering my fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
MS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff. Was able to connect my brand new Samsung fridge without any issues.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick to identify issues and solving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was quick to identify any issues and got to work installing the fridge so it can be used right after they're done.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job at hooking it up very professional service.
I would recommend this to a friend Rated 4 out of 5 stars
Good installation of refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty professional installation overall of the fridge/freezer, levelled, removed film, etc. Installers were respectful of not damaging floors, steps, etc. Didn't want to have to take the room door off its hinges to get the fridge through, but ended up having to because of the curvature of the fridge door--said removal of the hinges resulted in black oil stains all over the room door, but that can be fixed by painting over hopefully
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Good Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer for the price with plenty of room if you are organized.
I would recommend this to a friend